Head of Compliance London

LRM Prime specialise in delivering exceptional residential management services to upscale residential and mixed-use developments, primarily in the prestigious heart of Central London. With unmatched expertise in managing prime and super-prime properties, we bring our clients' brands and values to life, offering bespoke solutions that elevate luxury living to the next level.

Role Summary

We are seeking a proactive, collaborative, and knowledgeable substitute for our Head of Compliance to lead and enhance our compliance functions at LRM Prime building on the successful execution by the incumbent. This senior leadership role is critical in ensuring that our internal processes, third-party relationships, and reporting mechanisms are aligned with current UK residential building regulations and wider legislative frameworks including the Building Safety Act (BSA) and Fire Safety Order and the Health & Safety at Work Acts and associated legislation. The successful candidate will be instrumental in strengthening and evolving our compliance capability, ensuring LRM Prime remains at the forefront of safe, responsible, and legally compliant residential property management. This is a leadership role requiring technical depth, strategic thinking, and the ability to build trust with a wide range of stakeholders, including residents, regulators, internal teams, and third-party partners.

Key Responsibilities

• Regulatory Compliance Oversight
  • Lead the ongoing design, implementation, and continuous improvement of internal compliance systems in line with UK Residential Building Regulations, including BSA, FSA (Fire Safety Order), HASAWA (Health and Safety at Work Act) and related statutory instruments.
  • Ensure robust processes are in place to monitor, audit and evidence compliance at all levels of property management.
  • Maintain a thorough and current understanding of regulatory developments and ensure LRM Prime is prepared for legislative changes or industry guidance updates.
• Reporting and Assurance
  • Oversee timely and accurate compliance reporting to internal stakeholders (e.g. SLT, board) and external parties (e.g. regulators, managing agents, insurers).
  • Maintain and develop key performance and risk indicators relating to compliance and building safety, supporting clear, actionable reporting dashboards.
  • Act as the lead point of contact in responding to compliance-related queries, audits, inspections or investigations.
• Third Party and Supply Chain Co-ordination
  • Identify, appoint, and co-ordinate a network of competent external consultants and specialists (e.g. fire safety experts, structural engineers, legal advisors) to support the full breadth of LRM Prime's compliance obligations.
  • Ensure contracts, scopes of work, and performance metrics are clearly defined and reviewed regularly.
  • Build strategic partnerships with suppliers who share LRM Prime's commitment to excellence and innovation in residential property safety.
• Stakeholder Communication & Change Leadership
  • Champion a compliance-focused culture across the organisation by effectively communicating legal obligations, internal standards, and improvement plans to all relevant parties.
  • Provide guidance and training to colleagues and residents on compliance topics as needed.
  • Serve as a trusted and visible leader within the organisation, contributing to cross-functional decision-making and supporting LRM Prime's broader strategic objectives.
• Budgeting, levying and management of charges
  • Aspects of the services managed for Clients are chargeable.
  • Advising colleagues of annual costs for budgeting and recovery purposes.
  • Monitoring of costs and relative profitability of services.
  • Oversight of the Generation of Charges and Credit Control.

Candidate Profile

• Demonstrable experience in a senior compliance, regulatory, or building safety role within UK residential property management, construction, or a related regulated environment.
• Strong understanding of the Building Safety Act, Fire Safety regulations and other relevant UK housing and health & safety legislation.
• Proven leadership experience managing high-performing teams and third-party specialists.
• Confident communicator with the ability to translate complex regulatory language into clear, actionable advice.
• Skilled at managing multiple workstreams with critical deadlines and stakeholder dependencies.
• Chartered membership or equivalent of a relevant professional body (e.g. CIH, RICS, IOSH, IFE).
• Experience with resident engagement on building safety issues.
• Familiarity with digital compliance tools or platforms.
• Track record of influencing policy or contributing to industry forums or regulatory consultations.

Key Attributes

• Excellent communication skills orally and written.
• Integrity and strong sense of professional accountability.
• Collaborative and approachable leadership style.
• Excellent organisational and project management skills.
• Comfortable with both strategic planning and hands-on delivery.
• Curious and forward-thinking, with a passion for innovation in compliance and building safety.

What We Offer

• Competitive salary and benefits package (tbc).
• Flexible hybrid working arrangements.
• Opportunity to influence strategic direction and industry-leading standards.
• Collaborative, values-driven company culture.
• Investment in ongoing professional development.

We are an equal opportunities employer and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of age, disability gender, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We celebrate diversity and strive to ensure that everyone is treated fairly, with respect, and has access to equal opportunities throughout their career with us.