At a Glance
- Tasks: Manage properties and ensure top-notch service for tenants and landlords.
- Company: Join Romans, a leading property group in south-east England.
- Benefits: Competitive salary, generous holiday, and career growth opportunities.
- Other info: Supportive environment with excellent training and development.
- Why this job: Be part of a dynamic team making a real impact in the property industry.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 25200 - 31500 £ per year.
About Romans
Romans, founded in Bracknell in 1987, are one of the largest and most respected property groups in south-east England. In 2016 we joined forces with our sister company Leaders, and since then more respected brands have joined forces with us so now we have a combined UK network of over 215 estate and letting agencies, known as LRG.
Location: The Meadows, Camberley
Salary: up to £31,500 OTE
Hours: Monday to Friday 8:30am to 5pm
Job Summary And Key Responsibilities
Reporting to the Team Manager/Head of Centre, Romans are seeking a Property Manager to join our dedicated and dynamic team based in Camberley. As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.
- You will be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy.
- Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issues.
- If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor.
- Updating all parties on a regular basis by both phone, email or text and logging notes.
- To make regular ‘well being’ calls to the landlord.
- Working with the property management team to ensure that all works are completed and invoiced within 21 days and updating customers on progress.
- Working with the property management team to ensure that all mandatory compliance/legislation is in place on all properties.
- Working with the Property Visit Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy.
- Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames.
- Dealing with non-managed deposits who are part of the No Deposit Scheme.
- To ensure check out process is followed and communication is sent out within company process via the Depositary site.
- To work with the team leaders, head of centres and branch network to understand the reason for any lost units.
- To maintain high levels of communication to internal and external customers.
What Are We Looking For
Excellent communication, written and verbal.
Professional telephone manner.
Organisational skills, time management and attention to detail.
Full UK Driving License Required.
What We Can Offer You
Proven track record for career growth and advancement within the company.
Market leading training and ongoing professional development.
Access to a diverse portfolio of properties.
Supportive and collaborative team environment.
Benefits
Competitive base salary and additional incentives.
Quarterly and yearly awards.
Salary sacrifice pension scheme.
Generous Holiday allowance, increasing by 1 day per year based on service.
Excellent Parental leave and newly introduced Fertility policy.
Staff discounts.
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
Property Manager in Camberley employer: LRG
Hose Rhodes Dickson, the Isle of Wight’s leading estate agency, offers a vibrant work culture that prioritises employee growth and development. With a strong commitment to professionalism and client satisfaction, employees benefit from market-leading training, generous holiday allowances, and a supportive team environment, making it an excellent place for motivated individuals to thrive in their careers. Join us in Shanklin and be part of a company that values your contributions and fosters a rewarding career in the real estate industry.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Camberley
✨Tip Number 1
Get to know the company! Research Romans and understand their values, mission, and the property market in south-east England. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local property events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to property management. Think about scenarios where you've demonstrated excellent communication and problem-solving skills, as these are key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Romans team and ready to take the next step in your career.
We think you need these skills to ace Property Manager in Camberley
Some tips for your application 🫡
Show Off Your Communication Skills:Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and professionally. Use concise language and check for any typos or grammatical errors before hitting send!
Tailor Your Application:We want to see how you fit into our team! Take a moment to customise your CV and cover letter to highlight relevant experience and skills that align with the Property Manager role. This shows us you’re genuinely interested in joining Romans.
Be Personable:Don’t be afraid to let your personality shine through in your application. We’re looking for someone who can connect with tenants and landlords alike, so a friendly tone can go a long way in making your application stand out.
Apply Through Our Website:To ensure your application gets to us directly, make sure to apply through our website. It’s the best way to get your details in front of our internal recruitment team, and we can’t wait to hear from you!
How to prepare for a job interview at LRG
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Manager inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like handling tenant inquiries and ensuring compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare to demonstrate your skills during the interview. Think of examples where you've effectively communicated with clients or resolved issues. Practising clear and concise responses will also help you shine when discussing your experience.
✨Be Organised and Detail-Oriented
As a Property Manager, attention to detail is key. Bring along any relevant documents, such as your CV and references, neatly organised. During the interview, highlight instances where your organisational skills made a difference in your previous roles. This will reassure them that you can handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This shows that you're not just interested in the job but also in how you can contribute to the team and grow within the company.
