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- Tasks: Lead a dynamic team in property management, ensuring smooth operations and strategic support.
- Company: Join Romans, a top property group in south-east England with a strong reputation for excellence.
- Benefits: Enjoy competitive salary, career growth, generous holidays, and staff discounts.
- Why this job: Be part of an award-winning company that invests in your development and values teamwork.
- Qualifications: Experience in property management and team leadership is essential; full UK driving license required.
- Other info: We welcome diverse candidates and are committed to equal opportunities.
The predicted salary is between 44880 - 48880 £ per year.
Location: Crowthorne House
Salary: £44,880 plus a further £4,000 commission
Hours: Monday-Friday 8.30am-5pm
Brand: Romans, founded in Bracknell in 1987, are one of the largest and most respected property groups in south-east England. In 2016 we joined forces with our sister company Leaders, and since then more respected brands have joined forces with us so now we have a combined UK network of over 215 estate and letting agencies, known as LRG. LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary And Key Responsibilities
Reporting to the Regional Manager/Director, Romans are seeking a new Head of Centre within Property Management to join our dedicated and dynamic team based in Crowthorne House Wokingham. To be successful within this position, you will need to be a current Senior Property Manager or Team Manager within property management or Lettings and have experience of leading a team. You will oversee a team of Property Managers and Inventory Clerks, providing day-to-day support and ensuring the smooth running of the branch portfolio and working with the Regional to support strategic objectives.
Key Responsibilities
- Providing support and guidance to all Property Management Team Leaders with respect to the PM/PI function, their productivity and output.
- Conducting Morning Meetings.
- Providing assistance to the Property Management Team Leaders with ongoing recruitment of PM/PI roles within the region.
- Providing support and guidance with the implementation of new legislation.
- Help investigate customer complaints and propose/undertake appropriate responses.
- Help to co-ordinate and where possible provide training.
- Support the Property Management department through guidance and mentoring to achieve strategic objectives.
- Support audits of property management departments in conjunction with branch audits.
- Ensuring that property management best practices are shared.
- Checking Gas Daily to ensure process has been adhered to, having relevant conversations.
- Monitoring teams overdue workflows, having relevant conversations.
- Monitor the churn report, having relevant conversations.
- Identify possible opportunities to enhance the level of service provided to both internal and external customers.
- Discuss with RPM and assume responsibility for implementation.
- Working on group projects or initiatives along with the RPM to ensure successful implementation.
- Direct line management responsibility in relation to Property Management Team Leaders.
- Responsibility to enforce strategic objectives.
- Conducting Interviews.
- Ensuring adequate cover in the department when it comes to holidays and days off.
- Monitor workload of Team Leader and Property Managers, being aware of any issues that may affect staff morale.
- To be the point of contact for the lettings/Branch managers to resolve issues with the property management team.
- To be a point of contact for out of hours emergencies and to act in accordance with best judgement.
What Are We Looking For
- Excellent communication, written and verbal.
- Professional telephone manner.
- Organisational skills, time management and attention to detail.
- Experience leading a team.
- Proven history working within the Property Industry.
- Up to date knowledge of legislation.
- Full UK Driving License Required.
What We Can Offer You
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Access to a diverse portfolio of properties.
- Supportive and collaborative team environment.
Benefits
- Competitive base salary and additional incentives.
- Quarterly and yearly awards.
- Salary sacrifice pension scheme.
- Generous Holiday allowance, increasing by 1 day per year based on service.
- Excellent Parental leave and newly introduced Fertility policy.
- Staff discounts.
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from Recruitment agencies, and any such submissions will not be considered.
Head of Centre Property Management employer: LRG
Contact Detail:
LRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Centre Property Management
✨Tip Number 1
Familiarise yourself with the latest property management legislation and best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with current or former employees of Romans or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Highlight specific examples where you've successfully managed teams or improved processes, as this role requires strong team management skills.
✨Tip Number 4
Research the company's recent projects and initiatives. Being knowledgeable about their current operations and future goals will allow you to tailor your discussions and show how you can contribute to their success.
We think you need these skills to ace Head of Centre Property Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management and team leadership. Use specific examples that demonstrate your ability to lead a team and manage property portfolios effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the property industry and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience with legislation and team management.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, mention any improvements in team productivity or customer satisfaction that you have driven in past positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Head of Centre Property Management role.
How to prepare for a job interview at LRG
✨Showcase Your Leadership Skills
As a Head of Centre Property Management, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any strategies you've implemented to improve productivity.
✨Demonstrate Industry Knowledge
Make sure you're up to date with the latest property management legislation and trends. Being knowledgeable will not only impress the interviewers but also show your commitment to the role and the industry.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding customer complaints or team dynamics. Think of specific examples from your past experiences where you successfully navigated similar situations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's culture, growth opportunities, or specific challenges the property management team is currently facing. This shows your genuine interest in the role and the company.
