At a Glance
- Tasks: Manage and enhance portals for a leading property company while supporting team collaboration.
- Company: Join LRG, an award-winning property company with a focus on growth and development.
- Benefits: Enjoy competitive salary, generous holiday allowance, and ongoing professional training.
- Other info: Flexible remote work with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values innovation and career advancement in real estate.
- Qualifications: Experience in lettings or property management, strong IT skills, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
Location: Remote with occasional visits within the LRG Region
About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and key responsibilities:
- Portals Management:
- Set up new branches and new users for acquisitions/internal branch & portfolio changes (incl. manual moving of records between branches where required)
- Facilitate portal invites for acquisitions
- Set up/remove new starters/leavers on relevant portals
- Manage password security
- Maintain training manuals/videos
- Manage portal enhancement releases to branches and portal users
- Manage, prepare and releases to business on adhoc basis
- Notify teams to ensure key documentation/letters prompt or mention portals where necessary
- Assist in updating, uploading and maintaining new documents, current content, disclaimers etc. on portals
- Manage, monitor and update P&I Platform is always up to date adding new links and pages as necessary
- Manage, monitor and update Wiki guidance documents
- Monitor queries for future enhancement/development
- Assist in the planning of portal development/projects
- Constantly review how we can increase portal usage, internally and externally
- Carry out testing on portal enhancements
- Monitor and report of portal usage
- Carry out portal housekeeping as required
- Ensure portals have up to date branch information at all times
- Prompt and ensure exposure of portal at all opportunities
- Daily management of Portal Admin inbox, to include actions, audits and record keeping
- Manage general user queries generated from the helpdesk
- Provide reporting from helpdesk tickets logged in order identify training needs or portal development
- Manage and monitor portal reporting to Directors
- Portals:
- LRG Portal (Landlord & Tenant)
- P&I Sharepoint Platform
- Inventory Hive
- Depositary
- Fixflo
- Inventory Base
- Additional Platforms where required
- General:
- Highlight any procedural or policy updates, amendments, queries or discrepancies
- Implementation, testing, training and monitoring of new company procedures or policies as directed
- Display and follow good company practices and policies at all times
- Complete Training Logs and Staff Induction programs for all training carried out
- Assist in establishing a process and procedure for new fields/projects
- Learning new systems, databases, processes and procedures to confidentially and efficiently deliver these to the business
What are we looking for:
- Lettings or Property Management experience
- Commercial awareness with excellent stakeholder and negotiation skills
- Good IT Skills
- Good creative writing skills
- Good knowledge of Word and Excel
- Knowledge of Reapit advantageous but not essential
- NFOPP Qualifications preferred but not essential
- A natural communicator, able to build strong relationships, with experience in working with multi-functional teams and delivering to tight time-scales
- Enthusiastic, proactive and adaptable individual able to deal with a diverse and demanding workload
- Have high organisation skills and the ability to prioritise tasks
- Excellent time management
- Excellent interpersonal and communication skills with great attention to detail
- Ability to learn new processes and be able to effectively deliver these to the business
- Ability to manage own time and work remotely
- Ability to be flexible and adapt to be successful in a changing environment
- Ability to work under pressure in a busy and complex role
What we can offer you:
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment
Benefits:
- Competitive Salary Package
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Remote Portals Administrator in Camberley employer: Lrg Corporation
At LRG, we pride ourselves on being an exceptional employer, offering a supportive and collaborative team environment that fosters professional growth and development. With a commitment to excellence in the Real Estate Industry, our remote Portals Administrator role provides opportunities for career advancement, competitive salary packages, and generous holiday allowances, all while working within a culture that values investment in our people.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Portals Administrator in Camberley
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Lrg Corporation.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Lrg Corporation? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Lrg Corporation's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Remote Portals Administrator in Camberley
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Remote Portals Administrator role at Lrg Corporation, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Lrg Corporation
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Lrg Corporation operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Lrg Corporation. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Lrg Corporation.
