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- Tasks: Lead a passionate team, deliver excellent customer service, and create a welcoming store environment.
- Company: Join DEBRA, a charity making a real difference for those affected by Epidermolysis Bullosa.
- Benefits: Competitive salary, generous leave, training budget, and exclusive staff discounts.
- Why this job: Make a meaningful impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: DEBRA values inclusivity and offers career progression opportunities.
The predicted salary is between 24734 - 24734 £ per year.
Join the DEBRA Retail Team in Send: Make a Difference, Every Day!
Are you a naturally friendly individual with a talent for connecting with people? Do you thrive in a fast-paced retail environment and enjoy leading a team to success? If so, DEBRA has an exciting opportunity for a Store Manager to join our passionate team in Send, Woking, GU23 7EZ!
DEBRA is the national charity supporting individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin condition. Our mission is to provide lifelong care and fund research to find a cure. Every item sold in our shops helps us get closer to that goal.
Our values – Respect, Passion, Care, and Inclusivity – are at the heart of everything we do. When you join DEBRA, you become part of a team that's committed to making a real difference.
Responsibilities:- Leading, motivating, and developing staff and volunteers
- Delivering excellent customer service and creating a welcoming environment
- Managing stock generation, rotation, pricing, and merchandising
- Designing creative window and in-store displays
- Ensuring compliance with Gift Aid procedures
- Maintaining accurate records and adhering to policies and regulations
- Supporting volunteer recruitment, training, and retention
- Handling donations and manual stock movement
- Using internal systems and digital platforms for reporting and communication
- Upholding health & safety, safeguarding, and data protection standards
- Proven retail management experience (charity retail is a plus)
- Strong leadership and organisational skills
- Excellent communication and interpersonal abilities
- A proactive, hands-on approach with a positive attitude
- Confidence in using IT systems
- A commitment to DEBRA's mission and values
- Competitive salary
- Auto-enrolment pension with DEBRA contribution
- Life Assurance Scheme
- Employee Assistance Programme (24/7 support)
- Generous training budget and career progression
- 20 days annual leave + bank holidays (increasing with service)
- Long service awards and increased holiday entitlement
- Exclusive staff discounts
- Personalised recognition awards
- Opportunities for apprenticeships and internships
DEBRA is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process and workplace. If you require any reasonable adjustments during the recruitment or interview process, please let us know – we're here to support you.
All roles at DEBRA require a DBS check and two satisfactory references. We take safeguarding seriously and are committed to equality, diversity, and inclusion in all areas of our work.
If you're ready to lead with purpose and passion, and want to be part of something truly meaningful... Apply today – we'd love to hear from you!
Store Manager in Send employer: LQQM US COMPANY
Contact Detail:
LQQM US COMPANY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Send
✨Tip Number 1
Get to know the company! Before your interview, dive into DEBRA's mission and values. Show us that you’re not just looking for any job, but that you genuinely care about making a difference in the lives of those affected by EB.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled challenges in a retail setting. We want to hear how you’ve made an impact, so be ready to share those experiences.
✨Tip Number 3
Be yourself during the interview! We value authenticity and want to see your personality shine through. Don’t be afraid to show your passion for retail and how you connect with people.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re enthusiastic about the role and appreciate the opportunity to chat with our team.
We think you need these skills to ace Store Manager in Send
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and DEBRA's mission shine through. We want to see how your values align with ours, so don’t hold back on sharing why you care about making a difference!
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your retail management experience and any leadership roles you've had. We love seeing specific examples of how you've motivated teams or improved customer service.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and keep it simple!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at DEBRA!
How to prepare for a job interview at LQQM US COMPANY
✨Know the Mission
Before your interview, take some time to really understand DEBRA's mission and values. Familiarise yourself with Epidermolysis Bullosa (EB) and how the charity supports those affected. This will not only show your genuine interest but also help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed staff in previous roles. Think about specific challenges you've faced and how you overcame them, as this will demonstrate your hands-on approach and problem-solving abilities.
✨Customer Service is Key
DEBRA values excellent customer service, so be ready to discuss how you've created welcoming environments in past positions. Share stories that highlight your interpersonal skills and how you've handled difficult customer situations, showing that you can maintain a positive atmosphere even under pressure.
✨Be Ready for Practical Questions
Expect questions about stock management, merchandising, and compliance with policies. Brush up on your knowledge of these areas and think of examples from your experience. Being able to speak confidently about these topics will show that you're prepared for the responsibilities of the role.
