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- Tasks: Lead and manage shop operations while supporting volunteers and staff.
- Company: Join DEBRA, a charity dedicated to helping those affected by Epidermolysis Bullosa.
- Benefits: Enjoy a competitive salary, employee discounts, and a supportive work culture.
- Why this job: Make a real impact in the community while developing your skills in retail management.
- Qualifications: Must have customer service experience and a full clean driving licence.
- Other info: This is a temporary full-time role with opportunities for training and development.
The predicted salary is between 19394 - 19394 £ per year.
Are you a motivated and passionate individual looking to make a difference? DEBRA is recruiting for a friendly, approachable, and customer-orientated Relief Shop Manager to join our friendly, supportive team including volunteers based in Edinburgh, supporting stores in Stockbridge, South Queensferry, Linlithgow, Bathgate and other local stores as and when required.
Our Relief Shop Manager will join us on a Full Time, temporary basis working on a fixed term temporary 3 month contract of 35 hours per week, earning a salary of £24,242.40 per annum.
About DEBRA: We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What we are looking for in our Relief Shop Manager:
- You will be motivated and enthusiastic, with good customer service, retail administration and management skills as well as the ability to work well under pressure to meet targets and to help and support the efficient running of our stores.
- As this role will be supporting the Edinburgh area, you must have access to a car and hold a full clean driving licence.
Your Key Responsibilities in the role of Relief Shop Manager:
- Effectively recruit, maintain, and manage both paid employees and volunteers.
- Ensure a standard of excellence is maintained, in terms of customer service.
- Maximising profits to increase overall contribution of the store.
- Using online platforms to generate sales within store.
- Use visual merchandising talents to ensure the store is presented well and promoting commercial success.
- Generate quality donated goods to achieve processing targets to maintain shop density levels.
Why work for us here at DEBRA!
Mission, Vision & Values: Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care, while seeking cures, for all those affected/impacted by living with EB. Our values are based around respect, passion, care, inclusivity and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a great place to work.
We offer a competitive salary, along with rewards & benefits which include:
- Auto enrolment Pension with DEBRA contribution.
- Life Assurance Scheme.
- Employee Assistance Program which offers 24/7 access for staff and their families.
- Access to trained Mental Health First Aiders.
- Discounted DEBRA Holiday Homes.
- Employee Discounts Platform – includes Gym membership, Cinema, Holiday, various high street retailers, pluxee cashback card, eVoucher and much more.
- Generous Training Budget, DEBRA has a learning culture and supports and encourages Employee Voice.
- Annual Leave 20 days plus Bank Holiday (pro rata for part time employees).
- Increased Holiday Entitlement and Long Service Awards.
- Exclusive Staff Discount.
- Opportunities for Apprenticeships and Internships.
Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory references. We are committed to working towards our Equality, Diversity and Inclusion strategy in all areas of our work including recruitment. Please advise if you need any reasonable adjustments during our recruitment or interview process.
If you are enthusiastic about the contribution you could make and would like to join our team as our Relief Shop Manager, then please click ‘apply’ today – don’t miss out, we’d love to hear from you!
Relief Shop Manager employer: LQQM US COMPANY
Contact Detail:
LQQM US COMPANY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Shop Manager
✨Tip Number 1
Familiarise yourself with DEBRA's mission and values. Understanding their commitment to supporting individuals affected by Epidermolysis Bullosa will help you align your passion and motivation with their goals during any discussions or interviews.
✨Tip Number 2
Highlight your customer service and retail management experience in conversations. Be ready to share specific examples of how you've successfully managed teams, maximised sales, or improved customer satisfaction in previous roles.
✨Tip Number 3
Prepare to discuss your approach to visual merchandising. Since the role involves presenting the store well, think about how you can showcase your creativity and past successes in making a retail space appealing and commercially successful.
✨Tip Number 4
Be ready to talk about your ability to work under pressure and meet targets. Share examples of how you've handled challenging situations in the past, especially in a retail environment, to demonstrate your resilience and problem-solving skills.
We think you need these skills to ace Relief Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Relief Shop Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet targets and manage teams effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for DEBRA's mission and how you can contribute to their goals. Highlight specific examples from your past experiences that showcase your skills in managing staff and volunteers, as well as your ability to drive sales and maintain high standards of customer service.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at LQQM US COMPANY
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for DEBRA's mission and values during the interview. Share any personal experiences or connections you have with the cause, as this will demonstrate your genuine interest in making a difference.
✨Highlight Your Customer Service Skills
As a Relief Shop Manager, excellent customer service is key. Prepare examples of how you've successfully managed customer interactions in the past, especially in challenging situations, to showcase your ability to maintain high standards.
✨Demonstrate Leadership Experience
Be ready to discuss your experience in managing teams, including volunteers. Highlight specific instances where you've motivated others, resolved conflicts, or improved team performance, as this will show your capability to lead effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios related to retail management, such as handling stock shortages or dealing with difficult customers, and prepare your responses in advance.
