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- Tasks: Supervise staff and volunteers, manage store operations, and deliver excellent customer service.
- Company: Join DEBRA, a charity dedicated to supporting those affected by Epidermolysis Bullosa.
- Benefits: Competitive salary, employee discounts, training budget, and generous annual leave.
- Why this job: Make a real difference while gaining valuable retail management experience.
- Qualifications: Customer service skills and ability to work under pressure.
- Other info: Opportunities for apprenticeships and internships in a supportive environment.
The predicted salary is between 20000 - 26000 £ per year.
Are you a motivated and passionate individual looking to make a difference? DEBRA is recruiting for a friendly, approachable, and customer-orientated Charity Retail Assistant Shop Manager to join our friendly, supportive team including volunteers based at our store in South Queensferry.
Our new Charity Retail Assistant Shop Manager will join us on a Full Time, Permanent basis, working a contract of 35 hours per week, earning a salary of £23,132.20 annum / £12.71 an hour.
We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What we are looking for in our Assistant Store Manager:
- You will be motivated and enthusiastic, with good customer service and retail administration skills as well as the ability to work well under pressure to meet targets and to help and support the efficient running of our store in South Queensferry.
Your Key Responsibilities in the role of Assistant Store Manager:
- Supervise and manage both paid employees and volunteers.
- Use visual merchandising talents to ensure the store is presented well and promoting commercial success.
- Use your expert selling skills to assist the Shop Manager in maximising profit and hitting agreed targets and budgets.
- Using online platforms to generate sales in store.
- Processing and generating stock.
- Delivering excellent Customer Service.
Why work for us at DEBRA:
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care, while seeking cures, for all those affected/impacted by living with EB. Our values are based around respect, passion, care, inclusivity and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work.
We offer a competitive salary, along with rewards & benefits which include:
- Life Assurance Scheme.
- Employee Assistance Program which offers 24/7 access for staff and their families.
- Access to trained Mental Health First Aiders.
- Discounted DEBRA Holiday Homes.
- Employee Discounts Platform – includes Gym membership, Cinema, Holiday, various high street retailers, pluxee cashback card, eVoucher and much more.
- Generous Training Budget, DEBRA has a learning culture and supports and encourages Employee Voice.
- Annual Leave 20 days plus Bank Holiday (pro rata for part time employees).
- Increased Holiday Entitlement and Long Service Awards.
- Exclusive Staff Discount.
- Opportunities for Apprenticeships and Internships.
Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two work satisfactory references. We are committed to working towards our Equality, Diversity, and Inclusion strategy in all areas of our work including recruitment. Please advise if you need any reasonable adjustments during our recruitment or interview process.
If you are enthusiastic about the contribution you could make and would like to join our team as our new Assistant Store Manager, then please click 'apply' today – don’t miss out, we’d love to hear from you!
Assistant Manager - South Queensferry in Edinburgh employer: LQQM US COMPANY
Contact Detail:
LQQM US COMPANY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - South Queensferry in Edinburgh
✨Tip Number 1
Get to know the company! Research DEBRA's mission and values so you can show your passion for their cause during interviews. This will help you connect with the team and demonstrate that you're a great fit.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for customers. Being able to share these stories will highlight your suitability for the Assistant Manager role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about working at DEBRA. They might share valuable insights that could give you an edge in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the DEBRA team right from the start!
We think you need these skills to ace Assistant Manager - South Queensferry in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm shine through! We want to see how motivated you are about making a difference in the community and supporting those affected by Epidermolysis Bullosa.
Tailor Your CV: Make sure to customise your CV for the Assistant Manager role. Highlight your customer service skills and any retail experience that aligns with what we’re looking for. It’s all about showing us why you’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at DEBRA!
How to prepare for a job interview at LQQM US COMPANY
✨Know the Mission
Before your interview, take some time to understand DEBRA's mission and values. Being able to articulate why you want to work for a charity that supports individuals with Epidermolysis Bullosa will show your passion and alignment with their goals.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you went above and beyond to help customers, as this is crucial for the Assistant Store Manager position.
✨Visual Merchandising Know-How
Brush up on your visual merchandising skills. Be ready to discuss how you would present the store to maximise sales and create an inviting atmosphere. Maybe even bring along some ideas or examples from your past experiences!
✨Team Management Experience
Since you'll be supervising both paid employees and volunteers, think of examples where you've successfully managed a team. Highlight your leadership style and how you motivate others, as this will be key to running the store efficiently.
