At a Glance
- Tasks: Join our team as a uPVC Carpenter, tackling diverse property repairs and ensuring customer satisfaction.
- Company: Dynamic maintenance company with a focus on quality service and teamwork.
- Benefits: Competitive salary, company van, uniform, and opportunities for professional growth.
- Other info: Mobile role with flexible working across North East London.
- Why this job: Make a real difference in people's homes while honing your trade skills.
- Qualifications: Experience in uPVC carpentry and strong customer service skills required.
Maintenance Technician uPVC Carpenter
Contract Type: Permanent, Full Time 40 hours per week
Salary: £41,200 per annum
Location: North East London
Working Arrangement: Mobile / Field Based company van provided
Reporting Office: Stratford, London
Working Hours: Monday to Friday, 8:00am 5:00pm
About the Role
We are looking for an experienced Multi-Trader / uPVC Carpenter to join a busy Reactive Maintenance Team covering Waltham Forest, Redbridge and Havering. This is a mobile, customer-facing role involving a wide range of property repairs, with a particular focus on uPVC windows, glazing, doors, locks and associated carpentry works. You will begin your working day from home and travel directly to jobs assigned through a handheld PDA device. A company van, uniform and PPE will be provided.
Key Responsibilities
- Carrying out internal and external window repairs.
- Repairing uPVC windows and associated components.
- Working with both single and double glazing.
- Carrying out repairs to doors.
- Undertaking lock refits, replacements and repairs.
- Completing carpentry repairs associated with windows and doors.
- Carrying out a range of general multi-trade maintenance works.
- Diagnosing faults and identifying suitable repair solutions.
- Completing repairs to a high standard and aiming for a right-first-time service.
- Reducing unnecessary follow-on works and repeat visits.
- Completing work safely and in accordance with relevant health and safety requirements.
- Using a PDA / handheld device to receive and manage allocated jobs.
- Working independently while supporting the wider maintenance team when required.
- Maintaining a professional approach when working in residents' homes.
Customer Service
Customer satisfaction is an important part of this role. As a first point of contact for residents, you will be expected to communicate professionally, understand customer needs and deliver a high-quality service. You should take a right-first-time approach, with a focus on completing repairs efficiently while minimising follow-on appointments.
Essential Requirements
- Proven experience in a similar maintenance, uPVC, carpentry or multi-trade role.
- Strong practical trade knowledge and experience.
- Experience within a maintenance, housing, construction or property environment.
- Experience repairing and maintaining uPVC windows.
- Experience with glazing, including single and double-glazed units.
- Experience carrying out door and lock repairs.
- Good carpentry skills.
- A broad range of multi-trade maintenance skills.
- A strong understanding of health and safety requirements.
- Excellent customer service and communication skills.
- A right-first-time approach to repairs.
- The ability to work independently and manage your own workload.
- The flexibility to work across multiple locations within the region.
UPVC Carpenter employer: L&Q
As a Homeownership Account Lead, you will thrive in a supportive and dynamic work environment that values collaboration and innovation. Our hybrid working model offers flexibility, while our commitment to employee growth ensures you have access to ongoing training and development opportunities. Join us in making a meaningful impact in the community, all while enjoying competitive benefits and a culture that prioritises work-life balance.
