At a Glance
- Tasks: Lead transformative change, ensuring colleagues are engaged and ready for new ways of working.
- Company: L&Q, a leading housing association dedicated to quality homes and community development.
- Benefits: Competitive salary, excellent pension, generous leave, and lifestyle benefits.
- Other info: Join a diverse team committed to inclusion and sustainability.
- Why this job: Make a lasting impact on colleagues and residents while driving meaningful change.
- Qualifications: Experience in leading large-scale transformations and strong stakeholder management skills.
The predicted salary is between 55270 - 55270 £ per year.
Contract Type: Permanent FT/PT, 35 hours
Salary: Starting from £55,270 per annum (London weighted salary) and £47,920 per annum (Regional salary), dependant on experience
Grade: 10
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 7th November 2025 at 23:00
Interview Dates: 14th November 2025
Please note that in person interviews will be held for at least one of the interview stages for this role.
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more…
At L&Q, we’re on an ambitious journey to transform how we maintain our homes and deliver services for thousands of residents. Over the next three years, we’re redesigning our operating model, improving how our teams work together, and introducing new technology and data-driven insights. As our Change Manager, you’ll lead the people side of this transformation — ensuring our colleagues are engaged, ready, and confident to work in new ways. If you’re motivated by making a lasting impact for colleagues and residents, this is the role for you. We’re driven by our social purpose to provide homes and create communities people can be proud of — and this role will be key to making that happen.
Your impact in the role:
You’ll play a pivotal role in shaping how change happens at L&Q — making sure our people are supported through every stage and that new ways of working truly embed. In this role, you will:
- Lead the people side of change for one or more projects, from initial impact assessment through to full adoption and embedding.
- Partner with project and business leaders to ensure change plans are practical, have buy-in, and are aligned with the wider portfolio.
- Work closely with Organisational Development, Learning & Development and Communications teams to design and deliver coordinated engagement, learning, and communications plans.
- Coach and equip leaders to own and lead change confidently within their areas.
- Build readiness, engagement, and feedback loops so we can measure and sustain change adoption.
- Contribute to growing change capability across L&Q, helping us strengthen how we deliver transformation at scale.
By helping our colleagues to adapt and thrive, you’ll enable L&Q to deliver services we can all be proud of.
What you'll bring:
- Proven experience leading the people side of large-scale transformation, ideally including operating model or service redesign.
- Strong stakeholder management and influencing skills, with the confidence to challenge constructively.
- Ability to simplify complex messages and tailor communication for different audiences.
- Experience managing multiple projects or workstreams within a transformation programme or portfolio.
- Comfort with ambiguity and change, bringing structure, empathy, and calm under pressure.
- Coaching and facilitation skills that help leaders and teams navigate change successfully.
- (Desirable) Accreditation or training in a recognised change management framework (e.g. Prosci, APMG)
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Change Manager in Trafford employer: L&Q
As a Homeownership Account Lead, you will thrive in a supportive and dynamic work environment that values collaboration and innovation. Our hybrid working model offers flexibility, while our commitment to employee growth ensures you have access to ongoing training and development opportunities. Join us in making a meaningful impact in the community, all while enjoying competitive benefits and a culture that prioritises work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager in Trafford
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We think you need these skills to ace Change Manager in Trafford
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of L&Q. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at L&Q
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with L&Q, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at L&Q, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for L&Q could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at L&Q as they’re likely seeking a candidate who can enhance their workplace culture.
