At a Glance
- Tasks: Join our team to handle plumbing repairs and multi-trade tasks across North London.
- Company: L&Q, a leading housing association dedicated to quality homes and community support.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle perks.
- Other info: Dynamic role with opportunities for career growth and community impact.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in plumbing and multi-trade skills, with a focus on customer service.
Contract Type: Permanent, Full time, 40 hours
Salary: £41,200 per annum
Working Location: Hackney, Islington, Kensington and Chelsea, Barnet and Enfield.
Reporting Office: London, Stratford
Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
Closing Date: 9th June at 11pm
Interview Date: 16th June at our office in Stratford
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Join our Repairs Team at L&Q:
Our North London repairs team is looking for a Multi trader Plumber to join the team on a permanent basis. The role will cover Hackney, Islington, Kensington, Chelsea, Barnet, Enfield and part of central London.
It is essential to have a manual driving license to carry out this role and they must have hand tools (larger tools and specialist equipment will be arranged if needed).
Your impact in the role:
Our plumbers deal with all aspects of plumbing repairs and replacements of sinks, water tanks, and bathrooms. In addition to plumbing, they will have associated skills and experience in basic carpentry, tiling, painting/decorating, and patch plastering repairs.
We expect effective communication skills and experience of working in a building and/or housing maintenance environment, including knowledge of a varied housing stock. Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and the ability to deliver a right first-time service, limiting follow-ons and increasing satisfaction.
Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service.
What you'll bring:
- Sound working trade knowledge and experience
- Experience gained within a Maintenance, site and/or Housing environment and NVQ
- Able to deliver excellent customer service
- Right first-time approach
- Health and Safety Conscious
- Previous experience in a similar role
- Wide range of Multi trade skills
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate Values and Strategy Behaviours, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Plumber Multi Trade in Stratford employer: L&Q
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for community engagement, our team members thrive in a diverse and inclusive environment. Join us in making a meaningful impact across North London while enjoying the flexibility of a mobile role and the chance to develop your multi-trade skills.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber Multi Trade in Stratford
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in plumbing or multi-trade work before applying. This will not only boost your confidence but also give you real-life examples to discuss during interviews.
✨Tip Number 2
Network like a pro! Reach out to friends, family, or former colleagues in the industry. They might know of openings or can even put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 3
Prepare for the interview by researching L&Q and their values. Understand what they stand for and how you can contribute to their mission. Tailor your answers to show that you’re not just a fit for the role, but for the company culture too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Get your application in early to avoid missing out!
We think you need these skills to ace Plumber Multi Trade in Stratford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your plumbing skills and multi-trade experience. We want to see how your background fits with the role, so don’t hold back on showcasing your relevant expertise!
Show Off Your Customer Service Skills:Since customer satisfaction is key for us at L&Q, emphasise any previous experience where you’ve delivered excellent service. Share specific examples that demonstrate your ability to communicate effectively and resolve issues.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Early!:Don’t wait until the last minute to submit your application. We encourage early applications as we might close the advert sooner than expected. Head over to our website and get your application in!
How to prepare for a job interview at L&Q
✨Know Your Trade Inside Out
Make sure you brush up on your plumbing knowledge and multi-trade skills. Be ready to discuss specific plumbing repairs, replacements, and any carpentry or tiling experience you have. This will show that you're not just a plumber but a well-rounded tradesperson.
✨Show Off Your Customer Service Skills
Since customer satisfaction is key for the role, prepare examples of how you've provided excellent service in the past. Think about situations where you resolved issues quickly or went above and beyond for a client. This will demonstrate your commitment to a 'right first-time' approach.
✨Familiarise Yourself with the Area
As the job covers various locations in North London, it’s a good idea to know a bit about these areas. Mentioning your familiarity with Hackney, Islington, or Kensington during the interview can show your readiness to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the work culture, or the types of projects you'll be involved in. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
