At a Glance
- Tasks: Supervise caretaking staff and maintain high-quality standards for residents.
- Company: Join L&Q, a leading housing association committed to quality living.
- Benefits: Enjoy a competitive salary, generous leave, and excellent pension plan.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in DIY or gardening, good communication, and IT skills required.
Contract Type: Permanent, Full time, 35 hours per week
Salary: £34,38 per annum
Grade: 6
Reporting Office: London, Stratford, West Ham Lane
Working Location: Brent Cross, North West London
Closing Date: 15th June at 11pm
Interview Dates: 23rd June 2026 at West Ham Lane, Stratford
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
This is an exciting opportunity to join the Caretaking Service, which is a key function of our continuing commitment to providing a responsive customer-based service for our residents.
As a Caretaking Supervisor you will:
- Be actively involved in helping to maintain high-quality standards for our residents.
- Be responsible for providing an effective and responsive scheme improvement service to the residents by ensuring that the overall appearance, internal decor, external environment, and security of the area are maintained to a high standard.
- Supervise the caretaking staff, monitor the cleaning and grounds maintenance contractors, undertake health and safety checks, and attend resident meetings.
- Liaise with internal departments and provide cover for caretakers as and when required.
You should be:
- Capable of carrying out a variety of repair jobs and able to work effectively as part of a team and under your own initiative.
- Capable of trade skills or DIY or Gardening experience is essential.
- A good communicator and willing to learn new skills as the service adapts to the changing needs within the Trust.
- Confident working remotely as part of a team with good interpersonal skills, able to arrange work schedules and plan the implementation of work.
- Self-motivated, proactive and able to organise your time effectively and aware of safe working practices.
It is an essential requirement that you have a good standard of both literacy and IT skills, as you will be required to use a PC undertaking online courses and assessments. We can further your skills during the probation period.
A Full UK, manual, driving license is essential as you will be required to drive a company vehicle (Large Ford Transit).
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate Values and Strategy Behaviours, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Caretaker Supervisor in Stratford employer: L&Q
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering, L&Q fosters a collaborative environment where diversity and inclusion are celebrated. As a Caretaker Supervisor in Brent Cross, you will play a vital role in enhancing the living standards of our residents while enjoying the advantages of working for one of the UK's leading housing associations.
StudySmarter Expert Advice🤫
We think this is how you could land Caretaker Supervisor in Stratford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on L&Q. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Caretaking Supervisor role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! Be ready to discuss specific examples of your DIY, gardening, or supervisory experience. Highlight how you've maintained high standards in previous roles, as this is key for the position.
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions prepared. This shows your enthusiasm and helps you gauge if L&Q is the right fit for you. Plus, it’s a great way to make a lasting impression!
We think you need these skills to ace Caretaker Supervisor in Stratford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Caretaker Supervisor role. We want to see how you can contribute to maintaining high-quality standards for our residents!
Show Off Your Skills:Don’t hold back on showcasing your trade skills, DIY, or gardening experience. We’re looking for someone who can carry out a variety of repair jobs, so let us know what you’ve got!
Be Clear and Concise:When writing your application, keep it clear and to the point. Good literacy skills are essential, so make sure your application is easy to read and free from errors. We appreciate a well-organised submission!
Apply Early!:Remember, early applications are encouraged! We might close the advert sooner than the deadline, so don’t wait until the last minute. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at L&Q
✨Know Your Stuff
Make sure you understand the role of a Caretaker Supervisor inside and out. Familiarise yourself with the key responsibilities, like supervising staff and maintaining high standards for residents. Brush up on your DIY skills and any relevant trade knowledge, as these will likely come up during the interview.
✨Show Off Your Communication Skills
As a Caretaker Supervisor, you'll need to liaise with various departments and attend resident meetings. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you've successfully communicated with a team or resolved conflicts.
✨Demonstrate Your Proactivity
Be ready to discuss how you've taken initiative in previous roles. Whether it’s improving a process or stepping up to solve a problem, showcasing your proactive nature will resonate well with the interviewers. They want someone who can organise their time effectively and adapt to changing needs.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows you're genuinely interested and have done your homework. Plus, it gives you a chance to assess if this is the right fit for you.
