L&Q is seeking a Senior Service Designer to shape the target operating model and end-to-end resident journeys within our multi-year transformation.
You will lead a team of six, work with architecture and programme teams, and ensure service design standards are applied across change work.
This role offers hybrid working across London and other locations, with a strong emphasis on user-centred design and regulatory compliance.
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Senior Service Designer — Lead Experience & Change (Hybrid) employer: L&Q
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for community engagement, our team members thrive in a dynamic environment that values diversity and inclusion. Working in the vibrant Southwest London area, you'll have the chance to make a meaningful impact on residents' lives while enjoying the flexibility of mobile working.
