L&Q is seeking an experienced Business Analyst to join our Transformation and Change Team as we redesign CRM and digital experiences to deliver a simpler, more reliable customer journey.
You will collaborate with Subject Matter Experts, Programme Leads and Technology teams to capture requirements, map processes and support end-to-end delivery from discovery through deployment, shaping better services for customers and colleagues.
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Senior Business Analyst - Transformation & Process Improvement employer: L&Q
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for community engagement, our team members thrive in a dynamic environment that values diversity and inclusion. Working in the vibrant Southwest London area, you'll have the chance to make a meaningful impact on residents' lives while enjoying the flexibility of mobile working.