Project Officer (Stock Rationalisation)

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 105,000 homes, primarily across London, the South-East and North-West of England. Our vision is that everyone deserves a quality home that gives them the chance to live a better life. This echoes our purpose to provide homes and neighbourhoods everyone can be proud of.

We are looking for a proactive and passionate Project Officer to support our Stock Rationalisation Team in delivering a programme of tenanted stock transfers to/from other Registered Providers or Local Authorities. You’ll join a small team working closely with multiple departments across L&Q. The Stock Transfer projects require input from all business areas, so strong planning, communication and stakeholder management skills are essential.

The Main Duties Will Include:

• Supporting the team in the collation, review and accuracy of data and files to populate project Data Rooms. This will require an intermediate level of Excel ability (pivot tables, v-lookups etc.)
• Working with internal departments and external parties, to resolve property and tenant queries to ensure a smooth transfer of homes and residents.
• Support the Project Managers with in-person and online consultation meetings across relevant projects that will include some travel and out of hours attendance (this will be agreed with notice and expenses paid).
• Providing administrative support to the Stock Rationalisation Team.

Essential Skills Include:

• Excellent written and oral communication.
• Intermediate Excel and MS Office ability.
• Experienced in providing high-level Customer service.
• Good project co-ordination and organisation skills.

While knowledge of stock rationalisation/stock transfer is desirable, we would welcome candidates with transferrable skills and a background in housing and/or asset management.

Why Work for L&Q?

L&Q is not just a workplace; it's a community. Recognised as one of the UK’s Best Workplaces for Women and certified as a Great Place to Work, we offer an environment where everyone can thrive. The successful candidate will have access to our full suite of benefits, which includes:

• Generous Annual Leave: Starting at 28 days and increasing to 31 days after 3 years of continuous service.
• Excellent Pension Scheme: Double contribution up to 6%.
• Health Cash Plan: Claim money towards different types of medical services, and access other health and well-being offers.
• Life Assurance: Generous non-contributory coverage.
• Employee Assistance Programme: Support when you need it.
• Recognition Bonus Scheme: Spot awards for outstanding contributions.
• Family-Friendly Policies: Designed to help you balance work and family life.
• Diverse Networking Groups: Join groups like Ability, Kaleidoscope, Inspire & Spectrum.
• Volunteer Time: Up to 21 hours per year to volunteer with the charity of your choice.
• Learning & Development: Commitment to your professional growth.

If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference, then please apply without delay!

Our Commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.