At a Glance
- Tasks: Join our Repairs Team to tackle plumbing and carpentry tasks in diverse locations.
- Company: L&Q, a leading housing association dedicated to quality homes.
- Benefits: Great salary, excellent pension, generous leave, and lifestyle perks.
- Other info: Dynamic work environment with opportunities for career growth and community impact.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in plumbing and carpentry, with a focus on customer service.
Contract Type: Permanent, Full time, 40 hours
Salary: £41,207 per annum
Grade: DM Tech 05
Working Location: Bexley, Bromley and Lewisham
Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
Closing Date: 7th June at 11pm
Interviews will be held on 16th June at our office in Sidcup
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Join our Repairs Team at L&Q: The Thames London team repairs team are looking for a Multi skilled Plumber to join the team on a permanent basis. It is essential to have a manual driving license to carry out this role and your own hand tools (larger tools and specialist equipment will be arranged if needed).
Your impact in the role: Our plumbers deal with all aspects of Plumbing repairs and replacements of sinks, water tanks, and bathrooms. In addition to plumbing, they will have associated skills and experience in basic carpentry, tiling, painting/decorating, and patch plastering repairs.
We will expect effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock. Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service, limiting follow-ons and increasing satisfaction.
Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service.
What you'll bring:
- Sound working trade knowledge and experience
- Experience gained within a Maintenance, site and/or Housing environment and NVQ
- Able to deliver excellent customer service
- Right first-time approach
- Health and Safety Conscious
- Previous experience in a similar role
- Carpentry skills and experience
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Plumber with Carpentry Skills employer: L&Q
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering, employees are encouraged to thrive both personally and professionally. Working in the vibrant areas of Bexley, Bromley, and Lewisham, our plumbers play a crucial role in enhancing community living standards while enjoying a diverse and inclusive workplace that values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber with Carpentry Skills
✨Tip Number 1
Get your hands dirty! Before the interview, practice your plumbing and carpentry skills. Show us you can handle real-life scenarios, and don’t forget to brush up on your customer service skills – we want to see that you can communicate effectively with residents.
✨Tip Number 2
Research L&Q! Familiarise yourself with our values and what we stand for. When you know our mission, you can tailor your responses in the interview to show how you fit into our team and contribute to our goal of providing quality housing.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the interview process and what it’s really like to work with us at L&Q.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and our company culture, which will help you prepare for the interview.
We think you need these skills to ace Plumber with Carpentry Skills
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your plumbing and carpentry skills. We want to see how your experience aligns with the role, so don’t hold back on showcasing your relevant expertise!
Show Off Your Customer Service Skills:Since customer satisfaction is key for us at L&Q, be sure to include examples of how you've delivered excellent service in previous roles. This will help us see that you’re a great fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at L&Q
✨Know Your Trade Inside Out
Make sure you brush up on your plumbing and carpentry skills before the interview. Be ready to discuss specific projects you've worked on, the tools you used, and how you approached challenges. This will show that you have the hands-on experience they’re looking for.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key for this role, think of examples where you’ve gone above and beyond for a client. Prepare to share stories that highlight your communication skills and ability to resolve issues effectively, as this will demonstrate your commitment to delivering a right first-time service.
✨Familiarise Yourself with Health and Safety Standards
Being health and safety conscious is crucial in this job. Brush up on relevant regulations and be prepared to discuss how you ensure safety on the job. This will show that you take your responsibilities seriously and are aware of the importance of maintaining a safe working environment.
✨Research L&Q and Their Values
Take some time to understand L&Q’s mission and values. Knowing about their commitment to diversity, inclusion, and sustainability can help you align your answers with what they stand for. This shows genuine interest in the company and can set you apart from other candidates.
