At a Glance
- Tasks: Handle plumbing repairs and replacements, plus basic carpentry and decorating.
- Company: Join a leading plumbing service in North London with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, generous leave, excellent pension, and lifestyle perks.
- Other info: Flexible working across various locations with opportunities for additional earnings.
- Why this job: Make a real difference in people's homes while developing your multi-trade skills.
- Qualifications: Manual driving license, trade knowledge, and experience in maintenance or housing.
The predicted salary is between 41200 - 41200 £ per year.
Contract Type: Permanent, Full time, 40 hours
Salary: £41,200 per annum
Grade: DM Tech 05
Working Location: Hackney, Islington, Kensington and Chelsea, Barnet and Enfield.
Reporting Office: London, Stratford
Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
Closing Date: 9th June at 11pm
Interview Date: 16th June at our office in Stratford
Job Responsibilities
- Our plumbers handle all aspects of plumbing repairs and replacements, including sinks, water tanks, and bathrooms.
- They also have associated skills and experience in basic carpentry, tiling, painting/decorating, and patch plastering repairs.
- Effective communication skills and knowledge of varied housing stock are required.
- Customer satisfaction is paramount, with an emphasis on delivering right‑first‑time service and minimizing follow‑ups.
- Core hours are Monday to Friday 8am to 5pm.
- Call‑outs and out‑of‑hours service offer additional earnings.
Requirements
- It is essential to hold a manual driving license and to have hand tools (larger tools and specialist equipment will be arranged if needed).
- Sound working trade knowledge and experience.
- Experience in a maintenance, site and/or housing environment and NVQ.
- Excellent customer service delivery.
- Right‑first‑time approach.
- Health and Safety conscious.
- Previous experience in a similar role.
- Wide range of multi‑trade skills.
Benefits
- Excellent pension plan (up to 6% double contribution).
- 28 days annual leave rising to 31 days with length of service + bank holidays.
- Westfield Health Cash Plan.
- Non‑contributory life assurance.
- Up to 21 hours volunteering paid days.
- Lifestyle benefits.
- Employee Assistance Programme.
- And many more.
Plumber Multi Trade employer: L&Q
As a Plumber Multi Trade with us, you will join a supportive and dynamic team dedicated to delivering exceptional service across North London. We offer a competitive salary, generous benefits including an excellent pension plan and ample annual leave, alongside a culture that prioritises employee growth and well-being. With opportunities for additional earnings through call-outs and a commitment to customer satisfaction, this role provides a meaningful and rewarding career in a vibrant urban environment.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber Multi Trade
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in plumbing or multi-trade work before applying. It’ll not only boost your confidence but also give you real-life examples to share during interviews.
✨Tip Number 2
Network like a pro! Reach out to other plumbers or tradespeople in your area. They might have leads on job openings or even recommend you directly to employers. Plus, it’s a great way to learn about the industry!
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Remember, it’s all about delivering that right-first-time service. Think of examples where you’ve gone above and beyond for a customer – they love to hear that!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Plumber Multi Trade
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your plumbing experience and any multi-trade skills you have. We want to see how your background fits with the job responsibilities, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your customer service skills and your commitment to delivering right-first-time service, as these are key for us.
Show Off Your Communication Skills:Effective communication is crucial in this role. In your application, give examples of how you've successfully interacted with customers or worked within a team. This will help us see your potential to excel in our environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at L&Q
✨Know Your Trade Inside Out
Make sure you brush up on all aspects of plumbing, including repairs and replacements. Be ready to discuss your experience with sinks, water tanks, and bathrooms, as well as any multi-trade skills like carpentry or tiling. This will show that you’re not just a plumber but a versatile tradesperson.
✨Show Off Your Customer Service Skills
Since customer satisfaction is key, prepare examples of how you've delivered excellent service in the past. Think about times when you resolved issues quickly or went the extra mile for a client. This will demonstrate your commitment to a right-first-time approach.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. They might ask how you'd handle a tricky plumbing issue or manage a customer complaint. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Understand the Company Culture
Research the company’s values and work environment. Knowing their emphasis on health and safety, as well as their commitment to employee benefits, can help you align your answers with what they’re looking for. It shows you’re genuinely interested in being part of their team.
