At a Glance
- Tasks: Provide technical advice on gas compliance and support for heating systems.
- Company: Join L&Q, a leading housing association making a difference in communities.
- Benefits: Enjoy a competitive salary, excellent pension, and generous annual leave.
- Other info: Hybrid working model with opportunities for professional growth.
- Why this job: Make a real impact by ensuring safe and compliant heating solutions for residents.
- Qualifications: Level 3 Gas Engineering or equivalent experience required.
Contract Type: Permanent, Full Time, 35 hours per week
Salary: £37,451 per annum to £41,045 per annum (London weighted salary) dependant on experience. Plus Essential Car User Allowance £1,300
Grade: 7
Reporting Office: London, Stratford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 15th September 2026 at 11pm
Interview Dates: 24th/25th September, face to face interviews at our Stratford, London office
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more
Join our Heating & Hot Water Team at L&Q: L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of.
We have an amazing opportunity for a Technical Advisor to join the Heating and Hot Water team on a permanent full time basis. The role will report into the Heating and Hot Water Operational Manager and will provide technical advice and support on breakdowns, procedure, legislation and gas compliance.
You will work with a number of key stakeholders including residents following L&Q's procedures to ensure compliancy on all domestic or commercial gas and renewable heating systems providing full repairs service to our residents. The Technical Advisors work closely with our Gas Contractors to inspect quality of works undertaken in L&Q's voids and occupied properties, assisting with technical questions and issues.
Your impact in the role:
You will have experience working with contractors, dispute resolution, looking at specifications, holding meetings, looking at performance and ensuring that KPIs and targets are set and met with L&Q's partners. It will be key to ensure that our contractors provide an outstanding service to our residents and that any issues are dealt with efficiently and are investigated as required in order to put any failures back on track.
The post holder will need to have had experience working with statutory authorities, suppliers and consultants promoting best practice and contributing towards L&Q's positive reputation within the industry. You will contribute to legislation change and promote the work of the trust. This means you will need to have an up to date CPD and will be committed to being knowledgeable about changes in legislation and compliance frameworks. The post holder will ensure H&S, regulatory & governance compliance for areas under the technical advisor's control.
What you'll bring:
- Level 3 Gas Engineering or Level 2 plus experience
- Technical knowledge of Gas Compliance and knowledge of working across a varied housing stock
- Service background and quality assurance
- Commitment to delivery of good customer service
- Experience in a Customer facing role
- Ability to work in harmony with a number of contractors
- Performance Management skills
- Up to date legislation knowledge and commitment to CPD
- A good understanding of solid fuel, oil, LPG and renewables is advantageous
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Technical Advisor in London employer: L&Q
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for community engagement, our team members thrive in a dynamic environment that values diversity and inclusion. Working in the vibrant Southwest London area, you'll have the chance to make a meaningful impact on residents' lives while enjoying the flexibility of mobile working.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Advisor in London
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Advisor role you’re after at L&Q.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at L&Q a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at L&Q.
✨Apply Through Company Websites
When you spot a role like Technical Advisor at L&Q, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Advisor in London
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Advisor, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at L&Q a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to L&Q specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at L&Q
✨Brush Up on Core Engineering Principles
Before heading into the interview with L&Q, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like L&Q want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
