Portfolio Manager in London

Contract Type: Permanent, Full-Time, 35 hours

Salary: Starting from £57,094 per annum (London weighted salary) or £49,502 per annum (Regional salary), dependant on experience

Grade: 10

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 27th September 2026

Interview Dates: 5th-6th October 2026

Please note that in person interviews will be held for at least one of the interview stages for this role.

Benefits include:

• Excellent pension plan (up to 6% double contribution)
• 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
• Westfield Health Cash Plan
• Non-contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits
• Employee Assistance Programme
• And many more

Join our Planning and Portfolio Team at L&Q:

L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of.

This is a key role within L&Q's Transformation & Change Portfolio, helping to strengthen how we plan, manage, govern and report across a complex, multi-programme transformation environment.

We are looking for a Portfolio Manager to provide dedicated analytical and operational support to the Planning and Portfolio Team, with a particular focus on centralised resource management across the Transformation & Change Portfolio. This includes resource data quality, reporting, dashboards, utilisation and capacity management, forecasting, and the insight needed to support effective portfolio-level planning and decision-making.

The role will suit someone who has worked in a transformation, change, technology, PMO, portfolio management, resource management or analytical environment, and who is confident working with project teams, resource owners, delivery leads and enabling functions to collect, validate and improve management information.

To be successful in this role, you will bring rigour, structure and a proactive, relationship-based approach to resource management. This is a highly hands-on role that requires you to work closely with colleagues across our Delivery teams, actively building networks, seeking out information and driving engagement to ensure decisions are informed by accurate and timely insight. We are looking for someone with energy, determination and initiative who takes ownership, works collaboratively and is comfortable leading conversations rather than waiting for others to do so.

Your impact in the role:

You will help maintain a clear and reliable view of resource demand, supply, allocation, utilisation, capacity, constraints and emerging resource risks across the portfolio, ensuring information is accurate, consistent and presented in a way that supports senior decision-making.

Whilst resource management will be the primary focus of the role, we are looking for someone with broader portfolio management and PMO experience who can contribute across the full range of services provided by the team. This is an opportunity to shape and embed portfolio management capability across a major transformation portfolio, working closely with Heads of Delivery, Programme Managers, Project Managers, Technology teams, Finance, business leads and senior stakeholders across the organisation.

Key areas of responsibility:

• Resource Management and Reporting: Supporting the operation and continuous improvement of centralised resource management processes across the Transformation and Change portfolio. Maintaining, validating and improving resource data received from projects, programme teams and resource owners to support clearer visibility of capacity, allocation and utilisation.
• Portfolio Data and Insight: Producing and maintaining resource dashboards, MI and reporting packs covering utilisation, allocation, capacity, constraints and forecasting. Helping ensure portfolio leaders have clear, timely and reliable information to support planning, mobilisation and delivery decisions.
• Reporting Cycles and Governance Support: Supporting regular resource reporting cycles, including data collection, follow-up, quality checks and preparation of outputs for leadership forums. Helping identify resource gaps, delivery pinch-points, emerging capacity risks and data inconsistencies so they can be surfaced through the right governance routes.
• Process Improvement and Tooling: Supporting reporting automation, dashboard development, PMO tooling implementation and ongoing process improvement. Helping maintain portfolio controls, templates, logs and ways of working linked to resource management, planning and reporting.
• Working Across the Portfolio: Working collaboratively with Project Managers, Programme Managers, resource owners and delivery teams to improve the quality and consistency of resource information. Building effective working relationships across Transformation and Change, Technology, Finance, Strategy, business teams and other key stakeholders.
• Impact and Contribution: Contributing directly to better resource visibility, stronger data quality, more reliable reporting and improved confidence in portfolio planning and delivery decisions.

What you'll bring:

• Strong analytical capability, good attention to detail and the ability to support a developing portfolio resource management function
• Experience in an analyst, PMO, portfolio manager, project support, resource management, planning, transformation, change or technology delivery environment
• Experience producing management information, dashboards, reports, trackers or data analysis to support decision-making
• Strong analytical skills, with the ability to interpret data, spot inconsistencies and turn information into clear insight
• Good Excel, reporting and data management skills, with experience maintaining accurate information across multiple inputs or stakeholders
• Experience supporting governance, reporting cycles, action tracking, escalation routes or operational portfolio processes
• Ability to work with Project Managers, Programme Managers, resource owners and enabling teams to gather, validate and improve information
• Confidence following up on missing, incomplete or inconsistent data and helping improve reporting quality
• Good organisational skills, with the ability to manage regular reporting deadlines, competing requests and detailed information
• Clear written and verbal communication skills, with the ability to produce structured, professional outputs for management and leadership audiences
• A practical improvement mindset, with an interest in improving processes, controls, templates, dashboards and ways of working over time

If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed)

About L&Q:

We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of.

250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.