At a Glance
- Tasks: Handle plumbing repairs and replacements, plus basic carpentry and decorating.
- Company: Join a leading plumbing service in North London with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle perks.
- Other info: Flexible working across various locations with opportunities for additional earnings.
- Why this job: Make a real difference in people's homes while developing your multi-trade skills.
- Qualifications: Manual driving license, trade experience, and a commitment to customer service.
The predicted salary is between 41200 - 41200 £ per year.
Contract Type: Permanent, Full time, 40 hours
Salary: £41,200 per annum
Grade: DM Tech 05
Working Location: Hackney, Islington, Kensington and Chelsea, Barnet and Enfield.
Reporting Office: London, Stratford
Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
Closing Date: 9th June at 11pm
Interview Date: 16th June at our office in Stratford
Job Responsibilities
- Our plumbers handle all aspects of plumbing repairs and replacements, including sinks, water tanks, and bathrooms.
- They also have associated skills and experience in basic carpentry, tiling, painting/decorating, and patch plastering repairs.
- Effective communication skills and knowledge of varied housing stock are required.
- Customer satisfaction is paramount, with an emphasis on delivering right‑first‑time service and minimizing follow‑ups.
- Core hours are Monday to Friday 8am to 5pm. Call‑outs and out‑of‑hours service offer additional earnings.
Requirements
- It is essential to hold a manual driving license and to have hand tools (larger tools and specialist equipment will be arranged if needed).
- Sound working trade knowledge and experience.
- Experience in a maintenance, site and/or housing environment and NVQ.
- Excellent customer service delivery.
- Right‑first‑time approach.
- Health and Safety conscious.
- Previous experience in a similar role.
- Wide range of multi‑trade skills.
Benefits
- Excellent pension plan (up to 6% double contribution).
- 28 days annual leave rising to 31 days with length of service + bank holidays.
- Westfield Health Cash Plan.
- Non‑contributory life assurance.
- Up to 21 hours volunteering paid days.
- Lifestyle benefits.
- Employee Assistance Programme.
- And many more.
Plumber Multi Trade in London employer: L&Q
As a Plumber Multi Trade with us, you will join a dynamic team dedicated to delivering exceptional service across North London, including Hackney, Islington, Kensington and Chelsea, Barnet, and Enfield. We pride ourselves on fostering a supportive work culture that prioritises employee growth, offering extensive benefits such as a generous pension plan, increased annual leave with service, and opportunities for paid volunteering. Our commitment to customer satisfaction and a right-first-time approach ensures that you will find meaningful and rewarding work in a role that values your skills and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber Multi Trade in London
✨Tip Number 1
Get your hands dirty! Before the interview, brush up on your plumbing skills and be ready to discuss specific projects you've tackled. We want to hear about your right-first-time approach and how you’ve handled tricky situations.
✨Tip Number 2
Show off your multi-trade skills! If you've got experience in carpentry, tiling, or painting, make sure to highlight that during your chat. We love a well-rounded candidate who can tackle various tasks with ease.
✨Tip Number 3
Communication is key! Be prepared to demonstrate how you’ve kept customers happy in the past. Share examples of how you’ve delivered excellent service and resolved issues quickly – we’re all about customer satisfaction!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take on the challenge.
We think you need these skills to ace Plumber Multi Trade in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your plumbing experience and any multi-trade skills you have. We want to see how your background fits with the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about plumbing and how you can contribute to our team. Keep it friendly and professional, and make sure to mention your customer service skills.
Show Off Your Skills:In your application, highlight not just your plumbing expertise but also your carpentry, tiling, and painting skills. We love a multi-talented individual, so let us know what you can do!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at L&Q
✨Know Your Trade Inside Out
Make sure you brush up on all aspects of plumbing, including repairs and replacements. Be ready to discuss your experience with sinks, water tanks, and bathrooms, as well as any multi-trade skills like carpentry or tiling. This will show that you’re not just a plumber but a versatile tradesperson.
✨Show Off Your Customer Service Skills
Since customer satisfaction is key, prepare examples of how you've delivered excellent service in the past. Think about times when you resolved issues quickly or went the extra mile for a client. This will demonstrate your commitment to a right-first-time approach.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. They might ask how you would handle a specific plumbing issue or a tricky customer situation. Practising these types of questions can help you articulate your thought process clearly during the interview.
✨Understand the Company Culture
Research the company’s values and work environment. Knowing their emphasis on health and safety, for instance, can help you align your answers with what they’re looking for. It shows that you’re genuinely interested in being part of their team and not just any job.
