At a Glance
- Tasks: Lead the delivery of compliant Landlord’s Certificates and improve service delivery.
- Company: Join L&Q, a leading housing association dedicated to quality homes.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle benefits.
- Other info: Hybrid working model with opportunities for professional growth.
- Why this job: Make a real impact on building safety and support diverse communities.
- Qualifications: Understanding of building safety legislation and strong organisational skills required.
The predicted salary is between 37451 - 37451 £ per year.
Contract Type: Permanent, Full Time, 35 hours per week
Salary: £37,451 per annum to £41,045 per annum (London weighted salary), £33,688 per annum to £37,093 per annum (Regional salary), dependant on experience
Grade: 7
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 9th June 2026 at 11pm
Interview Dates: 17th and 18th June 2026 via Teams
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more…
Join our Building Safety Team at L&Q. This is a great opportunity to join our growing Building Safety team during an exciting period of change. As our Landlord Certificate Lead, you’ll play a key role in a fast‑paced, data‑driven environment—helping us meet new Building Safety Act requirements while delivering excellent service to our residents.
Your impact in the role:
- Take ownership of delivering accurate, compliant Landlord’s Certificates, ensuring certificates are completed, maintained, stored and issued in full compliance with the Building Safety Act and internal policy.
- Work closely with the Homeownership team, building strong relationships and providing expert support on Building Safety Act enquiries.
- Provide expert advice and coordination on sales, remortgages and other leaseholder transactions impacted by the Landlord’s Certificate requirements.
- Play a key role in improving our data, processes, and overall service delivery.
- Make a real, positive impact for leaseholders affected by cladding and mortgage restrictions.
What you’ll bring:
- Good understanding of building safety legislation, leasehold and their regulatory environments.
- Excellent organisational skills with ability to prioritise own workload with attention to detail.
- Strong analytical and organisational skills, with the ability to manage complex information, maintain accurate records and meet statutory timescales.
- Comfortable engaging with internal & external stakeholders at all levels to influence decisions.
- Ability to work methodically and independently, exercising sound judgement and attention to detail in a compliance‑critical environment.
- Effective written and verbal communication, with the ability to produce clear and accurate reports/data.
- Ability to develop, document and improve policies, procedures and guidance, translating legislation and regulation into clear operational practice.
- Experience using bespoke housing software (D365).
If you require any reasonable adjustments at any stage during this process, including application stage, please email L&Q.
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Landlord’s Certificate Lead in London employer: L&Q
L&Q is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With a competitive salary, generous benefits including an excellent pension plan and ample annual leave, as well as opportunities to make a meaningful impact in the community, L&Q is dedicated to fostering a diverse workforce that thrives on collaboration and innovation. Join us in our mission to provide high-quality housing and improve lives across London and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Landlord’s Certificate Lead in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like L&Q, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Landlord’s Certificate Lead at L&Q.
We think you need these skills to ace Landlord’s Certificate Lead in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at L&Q
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
