At a Glance
- Tasks: Coordinate internal communications and create engaging content to connect colleagues.
- Company: Join L&Q, a leading housing association dedicated to social purpose.
- Benefits: Enjoy a competitive salary, generous leave, and excellent pension plan.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact by keeping colleagues informed and engaged in a vibrant environment.
- Qualifications: Strong communication skills and experience in fast-paced communications teams.
The predicted salary is between 37500 - 37500 £ per year.
Contract Type: FTC until 20th July 2027, Full-Time, 35 hours
Salary: £37,500 per annum (London weighted salary) or £34,000 per annum (Regional salary), dependant on experience
Grade: 7
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Join our Internal Communications Team at L&Q. L&Q is one of the UK’s largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.
We are looking for an Internal Communications Officer to play a vital role in our full-service, in-house Communications team. In this role you will coordinate internal communications content, making sure the right messages reach the right people at the right time. You’ll support the development of our internal communications channels, help deliver creative campaigns and play an important part in keeping colleagues informed, connected and engaged. You will also help share colleagues' stories and bring to life the work of teams across L&Q, celebrating successes, showcasing impact and helping people feel more connected to the wider organisation.
We are looking for someone with strong communication skills, a collaborative approach and a passion for our social purpose. You’ll be comfortable working with different teams, managing priorities and helping create content that supports our goals and culture. You’ll be familiar with internal communications measurement techniques to make sure we are truly making an impact. If this sounds like you, we would love for you to apply!
Your impact in the role:
- Support the planning and coordination of various types of content to enable the Internal Communications team to deliver effective and impactful internal communications campaigns and activity
- Support L&Q to raise awareness of key internal initiatives by creating copy, editing and proofing to cover a wide range of communication channels and collateral including publications, reports, briefings, news stories and web and social media content
- Ensure that L&Q’s digital internal communications channels are up to date, accurate and appropriately used
- Support L&Q to maintain a positive organisational image by producing timely, accurate and appropriate responses to internal communications enquiries
- Promote communications best practice and upskill colleagues where appropriate, by helping them to self-serve through tools including (but not exclusive to) templates, how to guides and training
What you’ll bring:
- Degree or Higher National Qualification in relevant subject or significant experience of producing corporate level communications collateral
- Demonstrable experience of working in a comparable, fast-paced communications team environment
- Proven track record of planning and delivering communications activity
- Proven track record of successfully producing high quality copy and communications materials for internal and external audiences
- Excellent writing and interpersonal skills
- Excellent organisational and planning skills
- IT literate - MS Office, database management or equivalent
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
Diversity and inclusion: At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability: Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Internal Communications Officer in London employer: L&Q
L&Q is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including a generous pension plan, ample annual leave, and opportunities for volunteering, L&Q fosters a collaborative environment where your contributions to internal communications will directly impact the lives of over 250,000 residents. Join us in our mission to provide high-quality housing and be part of a team that values diversity, sustainability, and meaningful engagement.
