At a Glance
- Tasks: Empower residents to secure jobs, apprenticeships, and training through tailored support.
- Company: Join L&Q, a leading housing association dedicated to community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, excellent pension, and lifestyle perks.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Experience in employment support and strong communication skills required.
Contract Type: Fixed Term Contract, FT, 35 hours
Salary: Starting from £37,451 per annum
Reporting Office: London, Seddon Centre
Persona: Agile Worker: Monday - Work from Home, Tues/Weds/Thurs based at Seddon Centre and Friday: Either WFH or Seddon Centre depending on needs of the business.
Closing Date: 14th June 2026
Interview Date: To Be Confirmed
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Do you have a passion for empowering residents and helping them achieve sustainable employment, apprenticeships, or training? Are you skilled in building partnerships and working with stakeholders to deliver life-changing outcomes? If so, this is your opportunity to make a real difference. At L&Q, we’re looking for someone to bring their expertise, energy, and commitment to support our residents in unlocking new opportunities and building brighter futures.
You will have a passion for supporting people into sustainable employment with a target driven and solution focused mindset to achieve the best outcomes for our residents. If this sounds like you, we would love for you to apply!
Your impact in the role:
- Direct support: Manage a caseload of residents, offering tailored mentoring, coaching, and practical support to help them secure work, apprenticeships, or training.
- Driving results: Work to clear targets, collaborating with internal teams and external partners to achieve excellent outcomes.
- Partnership building: Develop strong relationships with employers, training providers, Jobcentre Plus, and support organisations to maximise opportunities.
- Programme delivery: Run workshops and training sessions on employability skills, CV writing, and interview techniques.
- Monitoring success: Keep accurate records of progress and outcomes, providing regular reports and ensuring compliance with funding requirements.
What you'll bring:
- Proven experience in helping people into employment, apprenticeships, or training, with knowledge of welfare benefits.
- A genuine interest in supporting people into employment with experience working with vulnerable people facing challenging situations.
- Stakeholder management knowledge, with the ability to build strong relationships and work collaboratively with employers, agencies, and training providers.
- Strong presentation and communication skills, with confidence in delivering workshops and one-to-one support.
- Proficient IT skills and effective record keeping abilities for report writing and maintaining accurate casework records.
For this post the successful candidate will need to apply for or be in possession of a Standard (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit Home Office page.
If you require any reasonable adjustments at any stage during this process, including application stage, please visit our career page to reach us.
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Jobs Plus Employment Support Lead employer: L&Q
L&Q is an exceptional employer that prioritises the well-being and development of its employees, offering a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering. With a strong commitment to diversity and inclusion, L&Q fosters a supportive work culture where employees can thrive while making a meaningful impact in the community by empowering residents towards sustainable employment. Located in London, the role of Jobs Plus Employment Support Lead provides a unique opportunity to engage with diverse stakeholders and contribute to life-changing outcomes for individuals seeking better futures.
StudySmarter Expert Advice🤫
We think this is how you could land Jobs Plus Employment Support Lead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on L&Q. Understand their values and mission, especially around empowering residents. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to supporting people into employment and managing partnerships. We can even help you with mock interviews to boost your confidence and refine your responses.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've helped others secure jobs or training. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and gives you another chance to reiterate why you're the perfect fit for the Jobs Plus Employment Support Lead position.
We think you need these skills to ace Jobs Plus Employment Support Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Jobs Plus Employment Support Lead role. Highlight your experience in supporting people into employment and any relevant partnerships you've built. We want to see how your skills align with our mission!
Show Your Passion:Let your enthusiasm for empowering residents shine through in your application. Share specific examples of how you've made a difference in people's lives, especially in helping them secure jobs or training opportunities. We love seeing genuine passion!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences at a glance.
Apply Early!:Don’t wait until the last minute to submit your application. Early applications are encouraged, and we might close the advert sooner than the deadline. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at L&Q
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of Employment Support Lead. Familiarise yourself with L&Q's mission and values, especially their commitment to empowering residents. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to support people into employment or training. Highlight any successful partnerships you've built with employers or training providers, as this is crucial for the role.
✨Practice Makes Perfect
Since the role involves delivering workshops and one-to-one support, practice your presentation skills. You might even want to run through some mock interviews with a friend to get comfortable discussing your approach to mentoring and coaching.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges they face, or how success is measured in this role. This shows your genuine interest and helps you gauge if it’s the right fit for you.
