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- Tasks: Enhance lettings service delivery and ensure excellent customer service across a large area.
- Company: Leading housing association in the UK with a focus on community impact.
- Benefits: Competitive salary, robust pension plan, generous annual leave, and hybrid working options.
- Why this job: Transform lettings services while making a positive difference in people's lives.
- Qualifications: Experience in lettings operations and strong customer service skills.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing association in the UK seeks a Lettings Operations Manager to enhance service delivery across a large geographic area. The role involves close partnership with management to transform the lettings service, ensuring financial and operational performance while providing excellent customer service. This position allows hybrid working and is supported by a competitive salary and extensive benefits like a robust pension plan and generous annual leave.
Hybrid Lettings Operations Manager employer: L&Q
Contact Detail:
L&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Lettings Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in lettings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see how you can enhance service delivery and transform the lettings service, so come ready with ideas!
✨Tip Number 3
Showcase your customer service skills during interviews. We’re all about providing excellent service, so share examples of how you've gone above and beyond for clients in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.
We think you need these skills to ace Hybrid Lettings Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Lettings Operations Manager role. Highlight any relevant achievements in service delivery and customer service to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about transforming lettings services and how your background makes you the perfect fit for us.
Showcase Your Teamwork Skills: Since this role involves close partnership with management, be sure to mention any experiences where you've successfully collaborated with others to achieve common goals. We love a team player!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at L&Q
✨Know Your Stuff
Make sure you understand the lettings market and the specific challenges faced by housing associations. Brush up on key terms and trends in the industry, as well as the financial and operational aspects of lettings management.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your experience in delivering excellent customer service. Think about situations where you've gone above and beyond to meet client needs, as this role heavily focuses on enhancing service delivery.
✨Demonstrate Your Leadership Abilities
Since this position involves close partnership with management, be ready to discuss your leadership style and how you've successfully led teams or projects in the past. Use specific examples to illustrate your ability to drive transformation in service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's goals for the lettings service and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career aspirations.
