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- Tasks: Enhance lettings service delivery and ensure excellent customer service across a large area.
- Company: Leading housing association in the UK with a focus on community impact.
- Benefits: Competitive salary, robust pension plan, generous annual leave, and hybrid working options.
- Why this job: Transform the lettings service while making a positive difference in people's lives.
- Qualifications: Experience in lettings operations and strong customer service skills.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing association in the UK seeks a Lettings Operations Manager to enhance service delivery across a large geographic area. The role involves close partnership with management to transform the lettings service, ensuring financial and operational performance while providing excellent customer service. This position allows hybrid working and is supported by a competitive salary and extensive benefits like a robust pension plan and generous annual leave.
Hybrid Lettings Operations Manager employer: L&Q
Contact Detail:
L&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Lettings Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in lettings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your experience aligns with their mission to enhance service delivery and customer satisfaction.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can transform their lettings service. Highlight your past successes in improving operational performance and delivering excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Lettings Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Lettings Operations Manager role. Highlight any relevant achievements in service delivery and customer satisfaction to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about transforming lettings services and how your background makes you the perfect fit for us. Keep it engaging and personal.
Showcase Your Teamwork Skills: Since this role involves close partnership with management, emphasise your ability to work collaboratively. Share examples of how you've successfully partnered with others to achieve operational goals in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at L&Q
✨Know Your Stuff
Make sure you understand the lettings market and the specific challenges faced by housing associations. Brush up on key terms and trends in the industry, as well as the financial and operational aspects of lettings management.
✨Showcase Your Customer Service Skills
Since excellent customer service is a big part of the role, prepare examples from your past experiences where you've gone above and beyond for clients. Think about how you can demonstrate your ability to enhance service delivery.
✨Prepare for Partnership Questions
The job involves close collaboration with management, so be ready to discuss your experience working in teams. Highlight any successful partnerships you've built and how they contributed to improved performance.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This shows your interest in the role and the organisation. You might ask about their vision for transforming the lettings service or how they measure success in this position.
