L&Q is seeking a Housing Income Manager (Customer Account Manager) to lead a team of 5–10 income professionals managing up to 20,000 customer accounts and arrears exceeding £8 million. The role blends strategic leadership with hands-on performance improvement in a hybrid working model.
You will drive transformation, use data to inform decisions, and partner with internal and external stakeholders to resolve high-priority arrears while shaping the future of income services.
#J-18808-LjbffrHousing Income Recovery Lead - Hybrid, Data-Driven employer: L&Q
As a Homeownership Account Lead, you will thrive in a supportive and dynamic work environment that values collaboration and innovation. Our hybrid working model offers flexibility, while our commitment to employee growth ensures you have access to ongoing training and development opportunities. Join us in making a meaningful impact in the community, all while enjoying competitive benefits and a culture that prioritises work-life balance.
