Estate Services and Open Spaces Manager - 8333
Title: Estate Services and Open Spaces Manager
Contract Type: Permanent, full time 35 hours per week
Salary: £57,094 per annum to £63,032 per annum (London weighted salary) Dependent on Experience
Grade: 10
Reporting Office: London, Stratford
Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Tuesdays at office in Stratford and one other day in week visiting local housing management office
Closing Date: 15 th November 2026 at 11pm
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
We’re looking for an experienced Estate Services and Open Spaces Manager to inspire a talented team and deliver outstanding, resident-focused services. You’ll shape thriving neighbourhoods, strengthen communities and ensure our shared spaces are places residents are proud to call home.
Your impact in the role:
- Manage the operational delivery of estate services and community development around open spaces and communal areas.
- Ensure the delivery of reliable, repeatable, and consistent services through contracts that residents value and are satisfied with.
- Develop relationships and strong partnerships with key stakeholders to ensure that residents value their locality and are satisfied with their neighbourhood.
- Effective management of people, resources and budgets.
- Representing and championing L&Q and its values whilst contributing to financial strengths and customer experience.
What you'll bring:
- Extensive contract management experience, including managing high-value contracts, contractors, consultants and procurement activity.
- Strong knowledge of estate management, open spaces, service charge legislation, leasehold requirements and the wider regulatory environment.
- Proven ability to engage residents, co-create practical solutions and continuously improve services at quality and pace.
- Excellent leadership and people management skills, with experience developing and motivating teams within a complex service environment.
- Strong commercial, communication and stakeholder management skills, with the ability to manage budgets, deliver value for money and explain complex information clearly.
- You will be able to manage large sets of data, finance information and provide accurate service charge information.
DBS
For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
Estate Services and Open Spaces Manager - 8333
Estate Services and Open Spaces Manager employer: L&Q
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for community engagement, our team members thrive in a dynamic environment that values diversity and inclusion. Working in the vibrant Southwest London area, you'll have the chance to make a meaningful impact on residents' lives while enjoying the flexibility of mobile working.
StudySmarter Expert Advice🤫
We think this is how you could land Estate Services and Open Spaces Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like L&Q.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like L&Q? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit L&Q's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Estate Services and Open Spaces Manager role at L&Q, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at L&Q
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where L&Q operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to L&Q. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at L&Q.
