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- Tasks: Enhance lettings service delivery and ensure excellent customer service across a large area.
- Company: Leading housing association in the UK with a focus on community impact.
- Benefits: Competitive salary, robust pension plan, generous annual leave, and hybrid working options.
- Why this job: Transform the lettings service while making a positive difference in people's lives.
- Qualifications: Experience in lettings operations and strong customer service skills.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing association in the UK seeks a Lettings Operations Manager to enhance service delivery across a large geographic area. The role involves close partnership with management to transform the lettings service, ensuring financial and operational performance while providing excellent customer service. This position allows hybrid working and is supported by a competitive salary and extensive benefits like a robust pension plan and generous annual leave.
Hybrid Lettings Operations Manager in England employer: L&Q
Contact Detail:
L&Q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Lettings Operations Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in lettings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to show that we’re not just a good fit for the role, but also for the team and culture. Tailor your answers to reflect their mission!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This helps us get comfortable with common questions and allows us to refine our responses to highlight our experience in lettings operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Hybrid Lettings Operations Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Lettings Operations Manager role. Highlight any relevant achievements in service delivery and customer satisfaction to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about transforming lettings services and how your background makes you the perfect fit for this role. Keep it engaging and personal.
Showcase Your Teamwork Skills: Since this role involves close partnership with management, emphasise your ability to work collaboratively. Share examples of how you've successfully worked with teams to enhance operational performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at L&Q
✨Know Your Stuff
Make sure you understand the lettings market and the specific challenges faced by housing associations. Brush up on key terms and trends, so you can confidently discuss how your experience aligns with the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is a big part of this role, prepare examples from your past experiences where you’ve gone above and beyond for clients. This will demonstrate your commitment to enhancing service delivery.
✨Be Ready to Discuss Financial Performance
Understand the financial aspects of lettings operations. Be prepared to talk about how you've previously contributed to financial performance in your roles, whether through cost-saving initiatives or revenue generation.
✨Embrace the Hybrid Working Model
Since this position allows for hybrid working, think about how you manage your time and productivity in both remote and office settings. Share strategies that have worked for you in the past to show you’re adaptable and self-motivated.
