At a Glance
- Tasks: Join our team to maintain and install electrical systems, ensuring resident satisfaction.
- Company: L&Q, a leading housing association dedicated to quality homes.
- Benefits: Competitive salary, excellent pension, 28-31 days leave, and lifestyle perks.
- Other info: Diverse and inclusive workplace with strong career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Must have recognised electrical qualifications and maintenance experience.
Contract Type: Permanent, full time, 40 hours per week
Salary: £43,000 - £46,500 per annum (based on qualifications & experience)
Grade: DM Tech 05
Working Location: North East - Waltham Forest, Redbridge and Havering
Mobile Based Worker: contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required
Closing Date: Friday 12th at 9am
Interviews - TBC
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
We are looking for an experienced Electrician to join our in-house Maintenance team covering our North East neighbourhood. This is a rewarding and exciting opportunity to make a difference to our residents’ life and lead the way in delivering a customer centred service. Our Electricians are responsible for ensuring that all they do is with our residents’ satisfaction and best interests in mind. As an L&Q employee you will ensure that you demonstrate our values consistently.
This role is on the front-line delivering service and has direct impact on L&Q’s reputation; the focus will be high quality work and on first time fix approach. We are focused on meeting targets, both financial and customer related working to time frames and making sure that jobs per day are completed on time and within cost. The team must have a firm knowledge and be able to actively contribute to ensuring that the Direct Maintenance team’s KPIs are met.
We are looking for experienced individuals with a good working knowledge in building and/or housing environment, particularly within social housing or local authority experience of working within domestic and or commercial Electrician role. You will have a good knowledge, understanding and experience of Inspection & testing of electrical installations, including good ability to fault find. As well as a customer service focus, candidates will have a good understanding of the Health and Safety requirements and will act with resident safety in mind.
To be considered for this role, candidates must hold recognised qualifications in the following areas:
- Core Technical Competence – All Electrical Works (EAS Table 4C)
Applicants must meet one of the following routes:
- Route 1: NVQ Level 3 Electrotechnical Apprenticeship or equivalent (including AM2 where required under the EAS Qualifications Guide)
- Route 2: Older Technical or Craft Qualifications (AM2 required where applicable)
- Route 3: Experienced Worker Qualification (Maintenance/Installation Electrician) or ECS Gold Card (Maintenance/Installation Electrician) or equivalent
Wiring Regulations (EAS Table 4D):
- Level 3 Award in the Requirements for Electrical Installations (BS 7671:2018)
Desirable Qualifications:
- Level 3 Award in the Periodic Inspection, Testing and Certification of Electrical Installations (QCF) or equivalent
What you'll bring:
To be considered for this role, candidates will be able to demonstrate and or have:
- Maintenance experience preferably gained within Social Housing or a similar environment.
- Excellent customer service with proven track record in delivering service to internal and external customers.
- Good knowledge and understanding of Health and Safety.
- Ability to work in a pressured environment under strict time constraints.
- Experience with completing electrical certification, including periodic inspections & testing.
- Full driving licence.
Candidates are required to have own hand tools (larger tools and specialist equipment will be arranged if needed).
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate Values and Strategy Behaviours, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Electrician - Maintenance/Installer employer: L&Q
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, an excellent pension plan, generous annual leave, and a commitment to diversity and inclusion, our Electricians play a vital role in enhancing the lives of our residents across the North East. Join us to be part of a team that values high-quality service and community impact while enjoying unique benefits like paid volunteering days and a comprehensive health cash plan.
StudySmarter Expert Advice🤫
We think this is how you could land Electrician - Maintenance/Installer
✨Tip Number 1
Get your networking game on! Reach out to fellow electricians, join local trade groups, and connect with people in the industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Don’t just wait for job postings; be proactive! Research companies like L&Q and reach out directly. Show them you’re keen by expressing your interest in their work and how you can contribute to their team.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you’ve tackled challenges in previous roles and how you can ensure resident satisfaction.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at L&Q and making a difference in the community.
We think you need these skills to ace Electrician - Maintenance/Installer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Electrician role. Highlight your relevant experience in maintenance and installation, especially within social housing. We want to see how your skills align with our values and the job requirements!
Show Off Your Qualifications:Don’t forget to mention your recognised qualifications clearly! Whether it’s your NVQ Level 3 or any other relevant certifications, we need to see that you meet the technical requirements for the role. This is your chance to shine!
Demonstrate Customer Focus:Since this role is all about delivering a top-notch service to our residents, make sure to include examples of your excellent customer service skills. We love candidates who can show they care about making a difference in people’s lives!
Apply Early!:We encourage you to apply as soon as possible since we might close the application process earlier than the stated date. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at L&Q
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around electrical installations and safety regulations. Be ready to discuss your qualifications and experience in detail, as well as any specific projects you've worked on that relate to the role.
✨Customer Service is Key
Since this role involves direct interaction with residents, be prepared to share examples of how you've delivered excellent customer service in the past. Highlight your ability to communicate effectively and resolve issues promptly.
✨Showcase Your Problem-Solving Skills
The interviewers will want to see how you approach challenges. Think of a few scenarios where you had to troubleshoot or fault-find in previous roles, and explain your thought process and the outcome.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios related to maintenance and installation work. They might ask how you would handle specific situations, so think through your responses and demonstrate your hands-on experience.