At a Glance
- Tasks: Manage housing disrepair claims and support legal casework for positive outcomes.
- Company: Join L & Q, a leading housing association making a difference in communities.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle perks.
- Other info: Hybrid working model with opportunities for professional growth and community engagement.
- Why this job: Make a real impact in housing while developing your legal skills in a supportive environment.
- Qualifications: Law degree or CILEX qualified with paralegal experience in disrepair cases.
Contract Type: FTC until 31st August 2027, Full-time, 35 hours
Salary: Starting from £37,500 per annum (London weighted salary) dependant on experience
Grade: 7
Reporting Office: London, Stratford
Persona: Agile Worker: 20% – 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 13th July 2026
Benefits:
- Excellent pension plan (up to 6% double contribution)
- 28 days annual leave rising to 31 days with length of service + bank holidays
- Westfield Health Cash Plan
- Non‑contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more.
Role Overview:
L & Q is one of the UK’s largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. As a Disrepair Paralegal you will support the management of housing disrepair claims and legal casework, ensuring matters are handled efficiently, professionally, and in line with legal and regulatory requirements. You will work closely with solicitors, surveyors, paralegals and external legal representatives to achieve positive outcomes for L & Q and its residents. This is a 12‑month FTC (maternity cover) with an increasing volume and complexity of housing disrepair claims requiring dedicated legal support to effectively manage cases, mitigate risk, control costs, and ensure timely resolution. The role reports to the Senior Solicitor and is within the litigation customer service team, working closely with Housing, Property Services, Repairs, Surveying teams and external legal panel.
Your Impact:
- Assist with the management of housing disrepair claims from inception through to resolution.
- Review, prepare and maintain legal documents, correspondence and case files.
- Liaise with residents, solicitors, surveyors, experts and internal stakeholders.
- Monitor court deadlines and ensure compliance with procedural requirements.
- Gather, review and analyse evidence to support the handling of claims.
- Maintain accurate records and case management systems.
- Support the negotiation and settlement of claims where appropriate.
- Assist with reporting, legal spend monitoring and performance tracking.
Key Relationships:
- Legal Services colleagues.
- Senior Solicitors, Legal Managers and Solicitors.
- Housing Management teams.
- Repairs and Property Services teams.
- Surveyors and technical experts.
- External solicitors, barristers and counsel.
- Residents and their legal representatives.
How You Will Help Achieve Departmental Targets:
- Support the efficient progression and resolution of disrepair claims.
- Help minimise legal and financial risk by ensuring effective case management.
- Contribute to reducing litigation costs and improving operational performance.
- Foster strong collaboration between legal and operational teams.
- Support compliance with legal obligations, policies and regulatory requirements.
- Contribute to delivering excellent resident outcomes and protecting L & Q's reputation.
What You Bring:
- A law degree and paralegal experience or CILEX qualified.
- Previous experience of managing a disrepair case load and ability to demonstrate experience gained in a fast‑paced legal environment.
- Good communication skills and the ability to work collaboratively within a team and also with stakeholders.
- Strong IT technical skills, including MS Office suite and Excel.
- Ability to work to deadlines and, with supervision, in accordance with relevant legislation.
- Experience in housing disrepair litigation work.
- Attention to detail and ensuring work is carried out to the highest standard in the most efficient way.
About L & Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties home, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L & Q.
Commitment to Equality:
L & Q is a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent and consistent. We are committed to ending discrimination and making L & Q a place where everyone feels welcome.
Disrepair Paralegal employer: L&Q
As a Homeownership Account Lead, you will thrive in a supportive and dynamic work environment that values collaboration and innovation. Our hybrid working model offers flexibility, while our commitment to employee growth ensures you have access to ongoing training and development opportunities. Join us in making a meaningful impact in the community, all while enjoying competitive benefits and a culture that prioritises work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Disrepair Paralegal
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including L&Q, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Disrepair Paralegal
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at L&Q, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in L&Q and the specific role of Disrepair Paralegal. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for L&Q’s culture!
How to prepare for a job interview at L&Q
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at L&Q.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at L&Q.
