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- Tasks: Deliver high-quality spa treatments and promote retail products to enhance guest experiences.
- Company: LQ Resorts is a family-run collection of quality destination hotels focused on exceptional guest experiences.
- Benefits: Enjoy discounts, free meals, gym membership, and career development opportunities.
- Other info: Part-time weekend role with a pay rate of ÂŁ13.50 per hour.
- Why this job: Join a supportive team culture that values long-term guest relationships and personal growth.
- Qualifications: NVQ Level 2 in Beauty Therapy required; NVQ Level 3 preferred.
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Job Description
Location: Melton
Weekend Spa Therapist
Part time – Weekend work – £13.50 per hour
Ufford Park Resort – Woodbridge – IP12 1QW
Primary Job Purpose
An exciting opportunity has arisen for a Spa Therapist to join our Spa Team. The successful applicant will assist in delivering spa treatments to a high standard, promote all retail products such as skin care and makeup and upsell treatments with professionalism to enhance the guest Spa experience.
About The Role
Roles and Responsibilities:
- Provide in-depth knowledge and advice in terms of procedures and products
- To have an understanding of all current spa promotional offers
- To focus on service excellence, up selling / retail performance
- Undertake a full assessment of client’s requirements and suitability of treatments and products offered.
- Carry out all treatments to the highest professional standard
- Ensure all spa areas are kept clean and tidy at all times and ensure treatment rooms are kept fully stocked with required products and items.
- Achieve product sales targets set by the Spa Manager
- Undertake reception duties in the Spa and occasionally in the Leisure Club including cash handling
- Maintain a high level of hygiene and tidy work area at all times
- Attend staff meetings and training when required, including promotional events which maybe outside working hours
- Maintain a high standard of personal appearance and presentation at all times
- Comply with all legal requirements in respect of health and safety and welfare of staff and customers, COSSH and Manual handling
- Highlight maintenance issues within the spa and ensure these are reported to Spa manager
This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Key Skills
- Ability to undertake procedures and treatments to the client’s satisfaction
- Thrive of being Customer facing
- Full knowledge of products and the ability to sell appropriate items to individual clients
- Work as part of a team
- Engaging personality and great communicator
- Takes pride in role and has excellent attention to detail
- Ability to identify training needs
- Good time management and organisational skills
- Flexibility in undertaking other duties delegated by the Spa Manager
All staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
- To focus on the guest experience at all times and continually strive to delight time after time
- To see each guest as part of a long-term relationship not a onetime event
- To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
- To encourage our team to contribute to excellent working conditions for all
- To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities.
- Pension Scheme
- Free staff meals
- Free gym membership
- Access to wellness programmes
- Share of Resort’s service charges on monthly basis
- Extra days holiday after 2 years
Skills Needed
About The Company
About Us
Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline.
Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces
Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside.
Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast
Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Company Culture
Why LQ Resorts ?
Our Company
LQ is a family run, collection of quality destination led Hotel Resorts.
Its family ethos, values and vision are well known to those who choose to spend their quality time with us.
LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event.
A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence.
Our Values
- To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time
- To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence.
- To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.
- To encourage our team to contribute to excellent working conditions
Our Employees
Are a vital part of LQ Resorts .
- Supporting our team’s physical and mental health Providing free gym membership
- Delivering employee recognition programmes to reward hard work and effort.
- Creating an environment that supports the development of skills, knowledge, qualifications and career progression
- Discounts across all Resorts, to encourage leisure time
Desired Criteria
- Knowledge of Temple spa products
- Knowledge of CORE
Required Criteria
- NVQ Level 2 Beauty Therapy
- Ability to provide clear instruction
- Excellent time management
- Great attention to detail
- Excellent communication and sales skills
- Reliable and able to work under pressure.
- Thrives on providing excellent Customer Service.
- In-depth knowledge of spa products and procedures and their effects
- Experience of selling and promoting products to customer
- Polite and informative
- High standard of personal appearance
- Respectful, Helpful Calm and engaging
- Takes pride in role
- NVQ Level 3 Beauty Therapy
Closing DateSaturday 26th July, 2025
Contract Typeparttime
SalaryFrom ÂŁ12.50 Hourly to ÂŁ13.50 Hourly
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
Health Care Provider
-
Industries
Hospitality
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Weekend Spa Therapist UFF employer: LQ Resorts
Contact Detail:
LQ Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Spa Therapist UFF
✨Tip Number 1
Familiarise yourself with the specific spa treatments and products mentioned in the job description, especially Temple Spa products. This knowledge will help you engage confidently with potential employers and demonstrate your expertise during any interviews.
✨Tip Number 2
Highlight your customer service skills and experience in previous roles. Since this position focuses heavily on guest experience, be prepared to share examples of how you've delighted customers in the past.
✨Tip Number 3
Showcase your ability to work as part of a team. LQ Resorts values collaboration, so think of instances where you've successfully worked with others to achieve a common goal, and be ready to discuss these during your interview.
✨Tip Number 4
Prepare to discuss your flexibility and willingness to take on various duties as delegated by the Spa Manager. This role may require you to adapt quickly, so having examples of your adaptability can set you apart from other candidates.
We think you need these skills to ace Weekend Spa Therapist UFF
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in beauty therapy and customer service. Emphasise any qualifications like NVQ Level 2 or 3 in Beauty Therapy, and include specific examples of how you've provided excellent customer service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your understanding of the role. Mention your knowledge of spa products and your ability to upsell treatments, as well as your commitment to maintaining high standards of hygiene and customer satisfaction.
Showcase Your Skills: In your application, highlight key skills such as time management, attention to detail, and communication. Provide examples of how you've successfully worked as part of a team and engaged with customers to enhance their experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the spa industry.
How to prepare for a job interview at LQ Resorts
✨Know Your Treatments
Familiarise yourself with the spa treatments offered at LQ Resorts. Be prepared to discuss your experience with various techniques and how you can tailor treatments to meet individual client needs.
✨Showcase Your Sales Skills
Since upselling is a key part of the role, think of examples where you've successfully promoted products or services in the past. Highlight your ability to connect with clients and recommend suitable products.
✨Emphasise Customer Service
LQ Resorts values excellent customer service. Prepare to share specific instances where you've gone above and beyond for a client, demonstrating your commitment to creating a memorable guest experience.
✨Dress the Part
As a Spa Therapist, maintaining a high standard of personal appearance is crucial. Dress professionally for the interview to reflect the standards expected at LQ Resorts and show that you take pride in your role.