At a Glance
- Tasks: Lead a night team, manage reception, and ensure guest safety and satisfaction.
- Company: LQ Resorts, a premier destination in the UK with a focus on guest experience.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Night-shift role with a focus on teamwork and guest service excellence.
- Why this job: Join a dynamic team and make a real difference in guests' night experiences.
- Qualifications: Experience in cash handling and a calm, confident approach required.
The predicted salary is between 24750 - 30250 £ per year.
LQ Resorts in the United Kingdom is seeking a Night Supervisor to lead a small night team, delivering guest safety and the best possible experience.
You will manage reception duties, handle late check-ins, and support guests with a personal service aligned to SOPs.
This role requires night-shift availability, cash handling experience, and a confident, calm approach.
You will contribute to team development, uphold health and fire safety standards, and promote the resort’s facilities to guests #J-18808-Ljbffr
Night Guest Services Supervisor in Suffolk employer: LQ Resorts
Join our vibrant team at the Waterside Restaurant, where we prioritise creating a warm and welcoming environment for both guests and staff. With competitive pay rates, excellent benefits including free meals and gym membership, and ample opportunities for career progression, we foster a supportive work culture that values teamwork and personal growth. Located in a picturesque setting, our restaurant offers a unique chance to thrive in the hospitality industry while enjoying the perks of working in a dynamic and engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Night Guest Services Supervisor in Suffolk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LQ Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LQ Resorts
Don't be shy about reaching out to LQ Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Guest Services Supervisor in Suffolk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LQ Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LQ Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
