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- Tasks: Deliver high-quality spa treatments and promote retail products to enhance guest experiences.
- Company: Join a vibrant resort team dedicated to exceptional customer service.
- Benefits: Enjoy discounts, free meals, gym membership, and career development opportunities.
- Why this job: Be part of a dynamic team that values customer relationships and personal growth.
- Qualifications: NVQ Level 2 in Beauty Therapy and excellent communication skills required.
- Other info: Flexible hours with opportunities for progression and extra holiday after two years.
An exciting opportunity has arisen for a Spa Therapist to join our Spa Team. The successful applicant will assist in delivering spa treatments to a high standard, promote all retail products such as skin care and makeup and upsell treatments with professionalism to enhance the guest Spa experience.
About The Role
Roles and Responsibilities:- Provide in-depth knowledge and advice in terms of procedures and products.
- Have an understanding of all current spa promotional offers.
- Focus on service excellence, up selling / retail performance.
- Undertake a full assessment of client’s requirements and suitability of treatments and products offered.
- Carry out all treatments to the highest professional standard.
- Ensure all spa areas are kept clean and tidy at all times and ensure treatment rooms are kept fully stocked with required products and items.
- Achieve product sales targets set by the Spa Manager.
- Undertake reception duties in the Spa and occasionally in the Leisure Club including cash handling.
- Maintain a high level of hygiene and tidy work area at all times.
- Attend staff meetings and training when required, including promotional events which may be outside working hours.
- Maintain a high standard of personal appearance and presentation at all times.
- Comply with all legal requirements in respect of health and safety and welfare of staff and customers, COSHH and Manual handling.
- Highlight maintenance issues within the spa and ensure these are reported to the Spa manager.
- Ability to undertake procedures and treatments to the client’s satisfaction.
- Thrive on being customer facing.
- Full knowledge of products and the ability to sell appropriate items to individual clients.
- Work as part of a team.
- Engaging personality and great communicator.
- Takes pride in role and has excellent attention to detail.
- Ability to identify training needs.
- Good time management and organisational skills.
- Flexibility in undertaking other duties delegated by the Spa Manager.
- Focus on the guest experience at all times and continually strive to delight.
- See each guest as part of a long-term relationship not a one-time event.
- Create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture.
- Create an organisation with high integrity, that recognises potential and success.
- Encourage our team to contribute to excellent working conditions for all.
- Gain a reputation for delivering financial performance.
- Discounts across the resort, including family and friends.
- Free onsite parking.
- Progression and career development opportunities.
- Pension Scheme.
- Free staff meals.
- Free gym membership.
- Access to wellness programmes.
- Share of Resort’s service charges on a monthly basis.
- Extra days holiday after 2 years.
- NVQ Level 2 Beauty Therapy.
- Willingness to undertake further training.
- Ability to provide clear instruction.
- Excellent time management.
- Great attention to detail.
- Excellent communication and sales skills.
- Reliable and able to work under pressure.
- Flexible approach to work.
- Thrives on providing excellent customer service.
- In-depth knowledge of spa products and procedures and their effects.
- Experience of selling and promoting products to customers.
- Polite and informative.
- High standard of personal appearance.
- Respectful, helpful, calm and engaging.
- Takes pride in role.
- NVQ Level 3 Beauty Therapy.
- Thrive on routine daily tasks.
- Knowledge of Temple Spa products.
- Knowledge of CORE.
Closing Date: Saturday 27th December, 2025
Contract Type: Full-time
Salary: £13.50 Hourly
Seniority level: Not Applicable
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitality
Spa Therapist UFF employer: LQ Resorts
Contact Detail:
LQ Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist UFF
✨Tip Number 1
Get to know the spa inside out! Familiarise yourself with all the treatments and products on offer. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your upselling skills! Think of creative ways to promote treatments and retail products. When you’re in an interview, demonstrate how you would enhance the guest experience through your recommendations.
✨Tip Number 3
Network like a pro! Attend industry events or local spa fairs to meet people in the field. Building connections can lead to job opportunities that aren’t advertised online.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Spa Therapist UFF
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through! We want to see how much you love providing excellent customer service and helping guests feel their best.
Tailor Your Experience: Make sure to highlight any relevant experience you have in beauty therapy or customer service. We’re looking for specific examples that demonstrate your skills and how they align with what we do at StudySmarter.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality come through in your writing. We value engaging communicators who can connect with our guests and team members alike!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at LQ Resorts
✨Know Your Treatments
Before the interview, brush up on the spa treatments you’ll be expected to perform. Be ready to discuss your experience with various techniques and how you tailor treatments to meet individual client needs. This shows you’re not just knowledgeable but also passionate about providing a personalised experience.
✨Product Knowledge is Key
Familiarise yourself with the skincare and makeup products used in the spa. Be prepared to talk about their benefits and how you would recommend them to clients. This will demonstrate your ability to upsell and enhance the guest experience, which is crucial for the role.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you went above and beyond for a customer. Highlight your ability to create a welcoming atmosphere and build long-term relationships with clients. This is essential in a spa environment where guest satisfaction is paramount.
✨Dress the Part
Make sure to present yourself professionally during the interview. A polished appearance reflects your understanding of the importance of personal presentation in the spa industry. It’s not just about skills; it’s also about how you carry yourself and represent the brand.
