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- Tasks: Deliver high-quality spa treatments and promote retail products to enhance guest experiences.
- Company: Join a vibrant spa team in a stunning resort environment.
- Benefits: Enjoy discounts, free meals, gym membership, and career development opportunities.
- Why this job: Make a real difference in guests' relaxation and well-being while growing your skills.
- Qualifications: NVQ Level 2 in Beauty Therapy and excellent customer service skills required.
- Other info: Flexible hours and a supportive team culture await you!
The predicted salary is between 22 - 27 £ per hour.
An exciting opportunity has arisen for a Spa Therapist to join our Spa Team. The successful applicant will assist in delivering spa treatments to a high standard, promote all retail products such as skin care and makeup and upsell treatments with professionalism to enhance the guest Spa experience.
Role responsibilities include:
- Providing in-depth knowledge and advice on procedures and products
- Understanding current spa promotional offers
- Focusing on service excellence and upselling/retail performance
- Conducting full assessments of clients’ requirements and suitability of treatments and products offered
- Carrying out all treatments to the highest professional standard
- Ensuring all spa areas are kept clean and tidy at all times and treatment rooms are fully stocked
- Achieving product sales targets set by the Spa Manager
- Undertaking reception duties in the Spa and occasionally in the Leisure Club including cash handling
- Maintaining a high level of hygiene and tidy work area
- Attending staff meetings and training when required
- Maintaining a high standard of personal appearance and presentation
- Complying with all legal requirements in respect of health and safety
- Highlighting maintenance issues within the spa
Key Skills:
- Ability to undertake procedures and treatments to the client’s satisfaction
- Customer facing
- Full knowledge of products and the ability to sell appropriate items
- Work as part of a team
- Engaging personality and great communicator
- Takes pride in role and has excellent attention to detail
- Ability to identify training needs
- Good time management and organisational skills
- Flexibility in undertaking other duties delegated by the Spa Manager
All staff Key Performance Measures:
- To focus on the guest experience at all times
- To see each guest as part of a long-term relationship
- To create a team that is enthusiastic, consistent and committed
- To create an organisation with high integrity
- To encourage our team to contribute to excellent working conditions
- To gain a reputation for delivering financial performance
Benefits:
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities
- Pension Scheme
- Free staff meals
- Free gym membership
- Access to wellness programmes
- Share of Resort’s service charges on monthly basis
- Extra days holiday after 2 years
Required Criteria:
- NVQ Level 2 Beauty Therapy
- Willingness to undertake further training
- Ability to provide clear instruction
- Excellent time management
- Great attention to detail
- Excellent communication and sales skills
- Reliable and able to work under pressure
- Flexible approach to work
- Thrives on providing excellent Customer Service
- In-depth knowledge of spa products and procedures
- Experience of selling and promoting products
- Polite and informative
- High standard of personal appearance
- Respectful, Helpful, Calm and engaging
- Takes pride in role
- NVQ Level 3 Spa/Beauty Therapy
Closing Date: Tuesday 31st March, 2026
Contract Type: full-time
Salary: £13.50 Hourly
Spa Therapist employer: LQ Resorts
Contact Detail:
LQ Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the spa inside out! Familiarise yourself with all the treatments and products we offer. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your upselling skills! Think of creative ways to promote treatments and products during mock interviews. The more confident you are in selling, the more likely you'll impress during your interview.
✨Tip Number 3
Showcase your customer service skills! Prepare examples of how you've gone above and beyond for clients in the past. We want to see that you truly care about enhancing the guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to dive into the spa world with us!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through! We want to see how much you love what you do and how you can bring that energy to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in beauty therapy and customer service. We’re looking for specific examples of how you've provided excellent service and upsold products in the past.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality come through in your application. We want to know who you are and how you connect with clients!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at LQ Resorts
✨Know Your Products Inside Out
Make sure you have a solid understanding of the spa products and treatments you'll be discussing. Familiarise yourself with their benefits and how they can enhance the guest experience. This will not only help you answer questions confidently but also show your passion for the role.
✨Practice Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a client. Be ready to share these stories during the interview to demonstrate your ability to create a memorable guest experience.
✨Showcase Your Sales Techniques
Upselling is key in this position, so prepare to discuss how you've successfully promoted products or services in previous roles. Think of specific strategies you've used and be ready to explain how you can apply them in this new role to meet sales targets.
✨Dress the Part
As a Spa Therapist, personal appearance is crucial. Dress professionally for the interview to reflect the high standards expected in the spa environment. This shows that you take the role seriously and understand the importance of presentation in the industry.
