At a Glance
- Tasks: Welcome guests and provide top-notch customer service at the front desk.
- Company: Exciting hospitality company in Melton with a focus on guest experience.
- Benefits: Competitive pay, gym membership, and career development opportunities.
- Why this job: Join a vibrant team and create memorable experiences for guests every day.
- Qualifications: Strong customer service skills and ability to thrive in a fast-paced environment.
- Other info: Full-time role with great progression opportunities in the hospitality industry.
The predicted salary is between 30000 - 42000 Β£ per year.
A hospitality company in Melton is looking for a Receptionist to provide a warm welcome to guests and ensure high standards of customer service. The role involves managing reception duties, handling feedback, and maintaining professionalism at all times.
Applicants should have strong customer service skills and the ability to work in a fast-paced environment. This full-time position offers competitive pay, career development opportunities, and various benefits including gym membership and progression opportunities.
Resort Front Desk & Guest Experience Concierge employer: LQ Resorts
Contact Detail:
LQ Resorts Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Resort Front Desk & Guest Experience Concierge
β¨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
β¨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face at the front desk. Think about how you'd handle a guest complaint or a busy check-in period. The more prepared you are, the more confident you'll feel when it counts.
β¨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
β¨Tip Number 4
Finally, donβt forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Resort Front Desk & Guest Experience Concierge
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and friendliness to the role, just like you'd greet a guest at the front desk.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. Weβre looking for someone who can handle feedback gracefully and maintain professionalism, so share examples of how you've done this in the past.
Tailor Your Application: Donβt just send a generic application! Take a moment to tailor your CV and cover letter to the specific role. Mention why youβre excited about working with us in Melton and how you fit into our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at LQ Resorts
β¨Show Your Warmth
As a Receptionist, your ability to create a welcoming atmosphere is key. Practice a friendly greeting and maintain a positive attitude throughout the interview. Remember, theyβre looking for someone who can make guests feel at home!
β¨Demonstrate Customer Service Skills
Prepare examples of how you've handled customer inquiries or complaints in the past. Highlight your problem-solving skills and ability to stay calm under pressure, as these are crucial in a fast-paced environment.
β¨Know the Company
Research the hospitality company and its values. Understanding their approach to guest experience will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Dress Professionally
First impressions matter! Dress smartly and professionally for the interview. This not only shows respect for the interviewers but also reflects the high standards of professionalism expected in the role.