At a Glance
- Tasks: Create a welcoming atmosphere and provide exceptional service during meals.
- Company: Join LQ Resorts, a family-run collection of quality hotel resorts.
- Benefits: Enjoy discounts, free meals, gym membership, and career development opportunities.
- Other info: Flexible hours available; perfect for students seeking part-time work.
- Why this job: Make memorable guest experiences while working in a supportive team culture.
- Qualifications: Enthusiasm, teamwork, and excellent customer service skills are essential.
Job Description
Primary Job Purpose:
An exciting opportunity has arisen for a Food and Beverage Assistant to join our Food & Beverage team. As a Food and Beverage Assistant, you are responsible for creating a warm and welcoming environment for guests during breakfast, lunch and dinner service and provide a great service making the guest experience truly memorable. We are looking for enthusiastic individuals, with a can-do attitude and commitment to making a difference.
We are happy to discuss individual requirements in terms of weekly hours
Part Time and Full Time role available
Roles and Responsibilities:
- Providing exceptional levels of service to all guests responding to requests and complaints in a timely manner and ensuring guest satisfaction
- Preparing the outlets ready for service and ensuring the operation is left ready for the next shift
- Taking beverage orders from customers, preparing and serving drinks as requested, paying attention to detail
- Assist with the receiving and storage of goods
- Maintain a good food safety, hygiene standards and practices
- Assists with cellar operations
- Assists with the preparation of a food and beverage functions service
- Cleaning of equipment
- Cleaning and maintaining glassware and crockery for service
- Preparation of waiter service stations
- Preparation of tables
- Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.
- Follow all company policies and procedures outlined in the Employee Handbook including any department specific procedures such as cash handling and credit procedures.
- Be aware of and follow all Health and Safety procedures.
- This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Keys Skills:
- Confident and approachable
- Positive, can-do attitude
- Good team work and can work well alone
- Calm under pressure during busy periods
- Excellent selling and customer service skills
- Can use own initiative and problem solve
- Resilience and calm attitude when dealing with face-to-face complaints
All staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
- To focus on the guest experience at all times and continually strive to delight time after time
- To see each guest as part of a long-term relationship not a onetime event
- To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
- To encourage our team to contribute to excellent working conditions for all
- To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities.
- Pension Scheme
- Free staff meals
- Free gym membership
- Share of Resort Service Charges on a monthly basis
- Access to wellness programmes
- Extra days holiday after 2 years
Job Types: Part-time, Permanent, Flexi hours contract
Pay: From £8 Up to £12.71 per hour
About The Role
Primary Job Purpose:
An exciting opportunity has arisen for a Food and Beverage Assistant to join our Food & Beverage team. As a Food and Beverage Assistant, you are responsible for creating a warm and welcoming environment for guests during breakfast, lunch and dinner service and provide a great service making the guest experience truly memorable. We are looking for enthusiastic individuals, with a can-do attitude and commitment to making a difference.
We are happy to discuss individual requirements in terms of weekly hours
Part Time and Full Time role available
Roles and Responsibilities:
- Providing exceptional levels of service to all guests responding to requests and complaints in a timely manner and ensuring guest satisfaction
- Preparing the outlets ready for service and ensuring the operation is left ready for the next shift
- Taking beverage orders from customers, preparing and serving drinks as requested, paying attention to detail
- Assist with the receiving and storage of goods
- Maintain a good food safety, hygiene standards and practices
- Assists with cellar operations
- Assists with the preparation of a food and beverage functions service
- Cleaning of equipment
- Cleaning and maintaining glassware and crockery for service
- Preparation of waiter service stations
- Preparation of tables
- Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.
- Follow all company policies and procedures outlined in the Employee Handbook including any department specific procedures such as cash handling and credit procedures.
- Be aware of and follow all Health and Safety procedures.
- This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Keys Skills:
- Confident and approachable
- Positive, can-do attitude
- Good team work and can work well alone
- Calm under pressure during busy periods
- Excellent selling and customer service skills
- Can use own initiative and problem solve
- Resilience and calm attitude when dealing with face-to-face complaints
All staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
- To focus on the guest experience at all times and continually strive to delight time after time
- To see each guest as part of a long-term relationship not a onetime event
- To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
- To encourage our team to contribute to excellent working conditions for all
- To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities.
- Pension Scheme
- Free staff meals
- Free gym membership
- Share of Resort Service Charges on a monthly basis
- Access to wellness programmes
- Extra days holiday after 2 years
Job Types: Part-time, Permanent, Flexi hours contract
Pay: From £8 Up to £12.71 per hour
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Food & Beverage Assistant in Oswestry employer: LQ Resorts
Join our vibrant team at the Waterside Restaurant, where we prioritise creating a warm and welcoming environment for both guests and staff. With competitive pay rates, excellent benefits including free meals and gym membership, and ample opportunities for career progression, we foster a supportive work culture that values teamwork and personal growth. Located in a picturesque setting, our restaurant offers a unique chance to thrive in the hospitality industry while enjoying the perks of working in a dynamic and engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Oswestry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LQ Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LQ Resorts
Don't be shy about reaching out to LQ Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant in Oswestry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LQ Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LQ Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
