At a Glance
- Tasks: Join our team to provide exceptional food and beverage service at exciting events.
- Company: Dynamic events venue with a focus on guest satisfaction.
- Benefits: Enjoy discounts, free meals, gym membership, and career progression opportunities.
- Other info: Flexible shifts with opportunities for growth and extra holiday after two years.
- Why this job: Be part of memorable events while developing your skills in a fun environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 8 - 12 € per hour.
An exciting opportunity has arisen for a Food and Beverage Assistant (F&B) to join our F&B Team. The successful applicant will assist in providing a warm, friendly and efficient food and beverage service to our Event guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations, whilst maintaining maximum revenue and guest expectations.
About the Role
Will involve weekend shift patterns.
Roles and Responsibilities
- Assist in creating a warm and welcoming environment for our guests
- Assist in the set-up, preparation, and provide service duties for restaurants, functions, and conferences as required
- Ensure that guests are greeted, seated and provided with menus promptly
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
- Ensure Food and Beverage departments are ready for service and ensure the areas are left ready for the next shift
- Familiarise yourself with menus and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Maintain a good standard of food safety, allergen and hygiene
- Ensure the food and beverage areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest comments in a friendly and efficient manner, ensuring guest satisfaction and expectation at all times and ensure that any guest complaints and positive comments are reported to management
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary
- Cleaning and maintaining equipment, glassware, crockery and cutlery
- Ensure that all front of house and guest areas are well maintained at all times
- Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times
Key Skills
- Confident and approachable
- Good teamwork and can work well alone
- Good time keeping and attendance
- Calm under pressure during busy periods
- Excellent selling and customer service skills
- Can use own initiative and problem solve
- Resilience and calm attitude when dealing with face to face complaints
Requirements
- Good standard of education and willing to learn
- Experience of dealing with people
- Great attention to detail and excellent standards of customer care
- Excellent communication, both written and verbal
- Reliable and able to work under pressure as a team or alone
- Good time keeping and attendance
- Flexible approach to work
- Excellent standard of personal appearance and hygiene
- Able to follow instruction
Desired Skills
- Thrives on routine daily tasks
- Good problem‑solving skills
Benefits
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities
- Pension scheme
- Free staff meals
- Free gym membership
- Access to wellness programmes
- Share of resort’s service charges on a monthly basis
- Extra days holiday after 2 years
Food and Beverage Team Member - Events employer: LQ Resorts
Join our vibrant team at Northney Road, where we pride ourselves on creating a warm and welcoming environment for our guests. As a Food and Beverage Team Member, you'll enjoy competitive pay rates, flexible weekend shifts, and a range of benefits including free meals, gym membership, and opportunities for career progression. Our supportive work culture fosters personal growth and ensures that every team member feels valued and empowered to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Member - Events
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout and the menu before your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your people skills! Since this role is all about providing exceptional service, try role-playing with a friend. It’ll help you feel more confident when interacting with guests.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. A good first impression can go a long way in the hospitality industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Food and Beverage Team Member - Events
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for working in events and hospitality.
Tailor Your Application:Make sure to tailor your application to the Food and Beverage Team Member role. Highlight any relevant experience or skills that match the job description, like your customer service skills or ability to work under pressure.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LQ Resorts
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings before the interview. Being able to discuss specific dishes and drinks shows your enthusiasm for the role and helps you answer any questions about the menu confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond for a guest, as this will demonstrate your ability to create a warm and welcoming environment.
✨Practice Handling Pressure
Since the role involves busy events, think of scenarios where you've successfully managed stress or dealt with complaints. Share these experiences during the interview to highlight your calm attitude under pressure.
✨Dress to Impress
Make sure to present yourself well for the interview. A clean and tidy appearance reflects the high standards expected in the food and beverage industry, so wear something smart and professional to make a great first impression.
