At a Glance
- Tasks: Join our team to create a welcoming atmosphere and deliver exceptional food and beverage service.
- Company: Exciting resort with a focus on guest satisfaction and teamwork.
- Benefits: Enjoy discounts, free meals, gym membership, and career development opportunities.
- Other info: Flexible hours and a fun work environment await you!
- Why this job: Be part of a vibrant team and make guests' experiences unforgettable.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 26500 € per year.
An exciting opportunity has arisen for a Food and Beverage Assistant (F&B) to join our F&B Team. The successful applicant will assist in providing a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations, whilst maintaining maximum revenue and guest expectations.
Location: Northney Road
Rate: £8.00 (16‑17) £10.85 (18‑20) £12.71 (21+)
Responsibilities:
- Assist in creating a warm and welcoming environment for our guests
- Assist in the set‑up, preparation, and provide service duties for restaurants/functions/conferences as required
- Ensure that guests are greeted, seated and provided with menus promptly
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
- Ensure Food and Beverage departments are ready for service and ensure the areas are left ready for the next shift
- Familiarise yourself with menus and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service maintained at all times
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Maintain a good standard of food safety, allergen and hygiene
- Ensure the food and beverage areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest comments in a friendly and efficient manner, ensuring guest satisfaction and expectation at all times and ensure that any guest complaints and positive comments are reported to management
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary
- Cleaning and maintaining equipment, glassware, crockery and cutlery
- Ensure that all front of house and guest areas are well maintained at all times
- Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times
Key Skills:
- Confident and approachable
- Good team work and can work well alone
- Good time keeping and attendance
- Calm under pressure during busy periods
- Excellent selling and customer service skills
- Can use own initiative and problem solve
- Resilience and calm attitude when dealing with face to face complaints
Required Criteria:
- Good standard of education and willing to learn
- Experience of dealing with people
- Great attention to detail and Excellent standards of Customer Care
- Excellent communication, both written and verbal
- Reliable and able to work under pressure as a team or alone
- Good Time keeping and attendance
- Flexible approach to work
- Excellent standard of personal appearance and hygiene
Desired Criteria:
- Thrives on routine daily tasks
- Good problem-solving skills
Benefits:
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities
- Pension Scheme
- Free staff meals
- Free gym membership
- Access to wellness programmes
- Share of Resort’s service charges on monthly basis
- Extra days holiday after 2 years
Closing Date: Tuesday 30th June, 2026
Contract Type: fulltime
Salary: From £8.00 Hourly to £12.71 Hourly
Food and Beverage Team Member employer: LQ Resorts
Join our vibrant team as a Food and Beverage Team Member, where we prioritise creating a warm and welcoming environment for both guests and staff. With competitive pay rates, free meals, gym membership, and opportunities for career progression, we foster a supportive work culture that values your growth and well-being. Located on Northney Road, our resort offers unique benefits such as discounts across the property and a share of service charges, making it an excellent place to build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop by and check out the atmosphere. This will help you understand the vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about providing exceptional service, think of some scenarios where you might need to handle guest requests or complaints. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. A clean uniform or professional attire shows that you take pride in your appearance, which is super important in the food and beverage industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our warm and friendly environment.
Tailor Your Application:Make sure to tailor your application to the Food and Beverage Team Member role. Highlight any relevant experience you have in customer service or food and beverage settings, and mention specific skills that match what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at LQ Resorts
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings before the interview. Being able to discuss the menu confidently will show that you're genuinely interested in the role and can provide excellent service to guests.
✨Show Off Your People Skills
Prepare examples of how you've provided great customer service in the past. Whether it’s dealing with complaints or making guests feel welcome, demonstrating your people skills will be key to impressing the interviewers.
✨Dress to Impress
Make sure you present yourself well for the interview. A clean and tidy appearance reflects your understanding of the importance of hygiene and personal presentation in the food and beverage industry.
✨Practice Common Interview Questions
Think about questions like 'How do you handle pressure?' or 'Can you give an example of a time you went above and beyond for a guest?'. Practising your answers will help you feel more confident and articulate during the interview.
