At a Glance
- Tasks: Serve drinks, create cocktails, and provide an unforgettable guest experience.
- Company: Join a vibrant resort with a fun and friendly atmosphere.
- Benefits: Enjoy discounts, free meals, gym membership, and career growth opportunities.
- Other info: Flexible shifts available, perfect for students looking to earn while they learn.
- Why this job: Be part of a dynamic team and enhance your hospitality skills while having fun.
- Qualifications: Must be 18+, with customer service experience and a willingness to learn.
The predicted salary is between 26400 - 26400 £ per year.
Location: Northney Road
Department: Food and Beverage
Reporting To: Restaurant Manager
Position requires flexible shift patterns including morning, late‑evening and weekend shifts. Minimum age 18.
Responsibilities
- Provide superior guest experience and maximise revenue by promoting upselling from the Drinks Library.
- Input all food & beverage orders into the point‑of‑sale system, accurately total, process, and collect payments.
- Demonstrate good knowledge of whiskey, gin, cocktails, wine selection, wine service, beer service and prepare mixed drinks according to recipes and portion control standards.
- Maintain the bar area and surrounding spaces to a high standard of cleanliness and presentation.
- Remain visible and available to guests at all times.
- Ensure the bar is fully stocked, clean, and tidy at all times.
- Build rapport with guests to establish loyalty and advise management of any complaints promptly.
- Verify customer identification and serve alcoholic beverages in compliance with statutory and company laws.
- Monitor and maintain hygiene standards and practices.
- Assist in service preparation, including cleaning and maintaining glassware and china.
- Perform checks on tables and room‑service duties.
- Maximise service opportunities to encourage return visits.
- Maintain a high standard of personal appearance and hygiene, wearing a clean uniform.
- Follow all company policies and procedures, including cash handling, card payments, and end‑of‑shift cashing up.
- Adhere to all health and safety procedures.
- Previous experience preferred.
Qualifications & Requirements
- GCSE English grade C /4 or above.
- Microsoft Excel beginner level (Intermediate level preferred).
- Experience working in hospitality or events.
- Customer‑service experience.
- Experience dealing with customer complaints (desired).
- Willingness to undertake further training.
- Experience working to service delivery standards (desired).
- Minimum age 18.
Key Skills
- Previous hospitality or customer‑service experience.
- Confident and approachable.
- Good verbal and written communication.
- Attention to detail.
- Teamwork and ability to work independently.
- Calm under pressure during busy periods.
- Excellent selling and customer service skills.
- Initiative and problem‑solving ability.
- Resilience and calm attitude when dealing with face‑to‑face complaints.
Benefits
- Discounts across the resort, including family and friends.
- Free onsite parking.
- Progression and career development opportunities.
- Pension scheme.
- Free staff meals.
- Free gym membership.
- Access to wellness programmes.
- Share of resort’s service charges on a monthly basis.
- Extra days holiday after 2 years.
Employment Details
- Contract Type: Fulltime
- Closing Date: Tuesday 30th June 2026
Bartender employer: LQ Resorts
Join our vibrant team as a Bartender at our stunning Northney Road location, where we prioritise a supportive work culture and employee growth. Enjoy fantastic benefits such as discounts across the resort, free meals, and access to wellness programmes, all while working in a dynamic environment that encourages career progression and fosters a sense of community among staff.
StudySmarter Expert Advice🤫
We think this is how you could land Bartender
✨Tip Number 1
Get to know the venue before your interview! Pop in for a drink or a bite, and observe how the bartenders interact with guests. This will give you a feel for the vibe and help you tailor your approach.
✨Tip Number 2
Practice your cocktail knowledge! Brush up on popular drinks and their ingredients. Being able to chat confidently about whiskey, gin, and cocktails during your interview will show you're passionate and ready to upsell.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you’ve handled complaints or created memorable guest experiences. We love to see how you can build rapport with customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic team players who are ready to make a difference behind the bar.
We think you need these skills to ace Bartender
Some tips for your application 🫡
Show Off Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of flair can make your application stand out from the crowd.
Tailor Your Application:Make sure to tailor your application to the bartender role. Highlight your relevant experience in hospitality and customer service, and don’t forget to mention any specific skills like cocktail mixing or upselling that match our job description.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LQ Resorts
✨Know Your Drinks
Brush up on your knowledge of whiskey, gin, cocktails, and wine. Be ready to discuss your favourite drinks and how to prepare them. This shows you're passionate about the role and can provide a superior guest experience.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer complaints or gone above and beyond for guests in previous roles. This will demonstrate your ability to build rapport and maintain a calm attitude under pressure.
✨Dress to Impress
Make sure you arrive in a clean, professional outfit that reflects the high standards of the bar. First impressions matter, and looking the part can set you apart from other candidates.
✨Be Ready for Practical Questions
Expect questions about cash handling, point-of-sale systems, and hygiene standards. Familiarise yourself with these processes so you can confidently discuss how you would handle them in the role.
