L&Q Living is seeking a Senior Housing Income Officer (official title: Senior Customer Account Lead) in London with hybrid working. You will manage a busy rent arrears caseload, instruct on payment plans, and prepare cases for court while ensuring legal compliance.
This role directly impacts residents and arrears reduction. The ideal candidate has experience in income collection, strong communication and negotiation skills, and a track record of coaching others.
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Senior Housing Income Lead (Hybrid) employer: L&Q Living
L&Q Energy is an exceptional employer that values its employees by offering a dynamic work culture and the flexibility of hybrid working options. With a strong focus on professional development, team members are encouraged to grow their skills while contributing to meaningful projects that enhance customer service and operational efficiency in the vibrant Stratford and Manchester regions.
