L&Q Living is recruiting for a Resolution Officer within the Customer Resolution Team in London. You will take the lead on managing complaint cases related to maintenance works and subcontractors, acting as the voice and face of the Trust to residents.
You will conduct impartial investigations, ensure deadlines are met, and collaborate with multiple departments to deliver fair outcomes and high-quality service.
#J-18808-Ljbffr
Resolution Officer, Maintenance Services (Hybrid) employer: L&Q Living
L&Q Energy is an exceptional employer that values its employees by offering a dynamic work culture and the flexibility of hybrid working options. With a strong focus on professional development, team members are encouraged to grow their skills while contributing to meaningful projects that enhance customer service and operational efficiency in the vibrant Stratford and Manchester regions.
