At a Glance
- Tasks: Manage properties and ensure a seamless experience for residents while maximising rental income.
- Company: Join L&Q, a leading housing association making a real difference in London.
- Benefits: Enjoy competitive salary, excellent pension, generous leave, and lifestyle benefits.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Be part of a mission-driven team helping Londoners achieve home ownership.
- Qualifications: Experience in property management and strong customer service skills required.
The predicted salary is between 37451 - 37451 £ per year.
Contract Type: Fixed Term Contract - End of March 2027 - Full Time - 35 hours
Salary: £37,451 per annum to £41,045 per annum (London weighted salary) dependant on experience plus ECU allowance if policy requirements are met
Grade: 7
Reporting Office: London, Stratford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Working Pattern: Monday to Friday - 09:00 - 17:00 (occasionally hours may differ)
Closing Date: 7th August 2026 - 23:00
Interview Details: Face to Face at Our Stratford offices - date yet to be confirmed
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.
Join L&Q's Growing London Living Rent Team - Be Part of the Journey to Home Ownership. L&Q's London Living Rent portfolio has seen exceptional growth and is set to become one of the largest in the capital - helping thousands of residents take their first step toward home ownership. Our homes cater to a wide range of aspirations, incomes, and life stages, and we're proud to be making a real difference.
We're now looking for an experienced Property Manager to join our passionate and high-performing team. If you're driven by customer impact, thrive in a fast-paced environment, and want to be part of something meaningful, we'd love to hear from you.
Your impact in the role:
- Maximising rental income and minimising void periods across your portfolio.
- Supporting property acquisitions and onboarding new homes into the LLR scheme.
- Ensuring compliance with all relevant legislation and internal standards.
- Delivering exceptional customer service to a diverse resident base.
- Managing tenancies and assets to ensure long-term sustainability.
- Conducting routine checks to identify fraud, subletting, and tenancy breaches.
What You'll Bring:
- Proven experience in property management and lettings, ideally within the private rented sector.
- A strong understanding of London Living Rent and its role in the housing market.
- Excellent communication and customer service skills.
- A track record of meeting targets and deadlines in a commercial environment.
- Confidence in using Microsoft Office, Teams, and CRM systems (especially Microsoft D365).
- Experience in tenancy renewals, complaint resolution, and legal tenancy processes.
- Knowledge of Assured Shorthold Tenancies, legal notices, and arrears management.
Why Join Us?
- Be part of a mission-driven organisation helping Londoners into home ownership.
- Work in a collaborative and supportive team that values innovation and impact.
- Enjoy a role where no two days are the same, and your work truly matters.
Note: This role will be office-based more than the standard 1-2 days per week until training is completed.
Ready to Make a Difference? If you're ready to bring your energy, expertise, and passion to L&Q's London Living Rent team, apply now and help shape the future of affordable housing in London. This role is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will need a full driving licence and have access to a vehicle that is insured for Business Use.
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Property Manager LLR - FTC August employer: L&Q Living
L&Q Living is an exceptional employer that prioritises the well-being and development of its employees. With a strong focus on work-life balance, our team enjoys generous benefits such as up to 31 days of annual leave and pension contributions, all within a supportive and inclusive work culture. Located in vibrant cities like London and Manchester, we offer meaningful career growth opportunities for those passionate about delivering outstanding service to our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager LLR - FTC August
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like L&Q Living.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like L&Q Living? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit L&Q Living's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager LLR - FTC August
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager LLR - FTC August role at L&Q Living, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at L&Q Living
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where L&Q Living operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to L&Q Living. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at L&Q Living.