At a Glance
- Tasks: Manage properties, maximise rental income, and deliver exceptional customer service.
- Company: Join L&Q, a leading housing association making a difference in London.
- Benefits: Enjoy competitive salary, excellent pension, 28+ days leave, and lifestyle perks.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Be part of a mission-driven team helping Londoners achieve home ownership.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 37451 - 41045 £ per year.
Contract Type: Permanent – Full Time - 35 hours
Salary: £37,451 per annum to £41,045 per annum (London weighted salary) dependent on experience plus ECU allowance if policy requirements are met
Grade: 7
Reporting Office: London, Stratford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Working Pattern: Monday to Friday – 09:00 - 17:00 (occasionally hours may differ)
Closing Date: 2nd June 2026 – 23:00
Interview Dates: Via MS Teams on a date to be confirmed. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- and many more
Join L&Q’s Growing London Living Rent Team – Be Part of the Journey to Home Ownership
L&Q’s London Living Rent portfolio has seen exceptional growth and is set to become one of the largest in the capital—helping thousands of residents take their first step toward home ownership. Our homes cater to a wide range of aspirations, incomes, and life stages, and we’re proud to be making a real difference.
We’re now looking for an experienced Property Manager to join our passionate and high‑performing team. If you’re driven by customer impact, thrive in a fast‑paced environment, and want to be part of something meaningful, we’d love to hear from you.
Your Impact in the role
As a Property Manager in our LLR team, you’ll play a key role in delivering a seamless resident experience while ensuring our portfolio performs at its best. Your responsibilities will include:
- Maximising rental income and minimising void periods across your portfolio.
- Supporting property acquisitions and onboarding new homes into the LLR scheme.
- Ensuring compliance with all relevant legislation and internal standards.
- Delivering exceptional customer service to a diverse resident base.
- Managing tenancies and assets to ensure long‑term sustainability.
- Conducting routine checks to identify fraud, subletting, and tenancy breaches.
What You’ll Bring
We’re looking for individuals who are proactive, solutions‑focused, and passionate about housing. You’ll need:
- Proven experience in property management and lettings, ideally within the private rented sector.
- A strong understanding of London Living Rent and its role in the housing market.
- Excellent communication and customer service skills.
- A track record of meeting targets and deadlines in a commercial environment.
- Confidence in using Microsoft Office, Teams, and CRM systems (especially Microsoft D365).
- Experience in tenancy renewals, complaint resolution, and legal tenancy processes.
- Knowledge of Assured Shorthold Tenancies, legal notices, and arrears management.
Why Join Us?
Be part of a mission‑driven organisation helping Londoners into home ownership. Work in a collaborative and supportive team that values innovation and impact. Enjoy a role where no two days are the same, and your work truly matters.
Note: This role will be office‑based more than the standard 1–2 days per week until training is completed.
Ready to Make a Difference?
If you’re ready to bring your energy, expertise, and passion to L&Q’s London Living Rent team, apply now and help shape the future of affordable housing in London.
This role is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will need a full driving licence and have access to a vehicle that is insured for Business Use.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk.
About L&Q
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Property Manager LLR employer: L&Q Living
L&Q is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With a strong commitment to diversity and inclusion, employees benefit from a comprehensive pension plan, generous annual leave, and opportunities to make a meaningful impact in the community through affordable housing initiatives. Join us in our mission to help Londoners achieve home ownership while enjoying a dynamic role in a thriving team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager LLR
✨Tip Number 1
Get to know the company inside out! Research L&Q’s mission, values, and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Property Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Property Manager LLR
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Manager role. Highlight your experience in property management and how it aligns with L&Q’s mission to help Londoners achieve home ownership.
Showcase Your Skills:Don’t forget to emphasise your communication and customer service skills. We want to see how you’ve made a positive impact in previous roles, especially in fast-paced environments.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and relevant experience at a glance.
Apply Early!:Remember, early applications are encouraged! We might close the advert sooner than the deadline, so don’t wait until the last minute to submit your application through our website.
How to prepare for a job interview at L&Q Living
✨Know Your Stuff
Make sure you brush up on your knowledge of London Living Rent and the property management sector. Understand the key responsibilities of the role and be ready to discuss how your experience aligns with them. This will show that you're not just interested in the job, but that you genuinely understand its impact.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is a big part of this role, prepare examples from your past experiences where you've gone above and beyond for residents or clients. Think about specific situations where you resolved complaints or improved tenant satisfaction.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to property management, such as handling tenancy breaches or managing void periods. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and proactive approach.
✨Familiarise Yourself with Tech Tools
As the role requires confidence in using Microsoft Office, Teams, and CRM systems like Microsoft D365, make sure you're comfortable with these tools. If you have any relevant experience, be prepared to discuss it, as this will highlight your readiness to hit the ground running.
