At a Glance
- Tasks: Locate meters, obtain readings, and support energy management initiatives.
- Company: Join L&Q, a leading housing association making a difference in communities.
- Benefits: Enjoy a competitive salary, generous leave, and excellent pension contributions.
- Other info: Flexible hybrid working and opportunities for personal growth.
- Why this job: Make a real impact on energy efficiency while supporting your community.
- Qualifications: Strong customer service skills and ability to use mobile tech.
The predicted salary is between 27009 - 33121 £ per year.
Salary: £27,009 to £33,121 per annum (London weighted salary)
Grade: 2
Reporting Office: London, Stratford
Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Work Pattern: Mon-Fri
Closing Date: 1st September 2026
Interview Details: Interviews will be on 14th September 2026, held face to face in our Stratford office
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 12 months.
Join our East London Housing Management Team at L&Q:
L&Q is one of the UK’s largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. L&Q is working in partnership with its energy supplier to deliver SMART meter installation programme across a number of estates over the next 12 months. To support this initiative, we are recruiting two full-time meter reading caretakers on a fixed term basis.
Your impact in the role:
The successful postholders will play a key role in ensuring the programme is delivered efficiently and safely by locating meters, obtaining accurate meter readings, facilitating access arrangements and working closely with the energy supplier, residents and internal teams. This role will contribute directly to improving energy management, data accuracy and service delivery across our estates. In addition to the SMART meter programme, the role will provide wider caretaking support across the Estate Services Team during quieter periods. This will include assisting with estate-based activities, supporting compliance and fire safety actions, installing signage, carrying out minor communal maintenance tasks and helping to maintain safe, clean and welcoming environment for residents.
What you'll bring:
- Excellent customer service and communication skills.
- Ability to meet targets, deadlines and service standards.
- Accurate record-keeping and confidence using mobile technology.
- Strong relationship-building skills with residents and stakeholders.
- Flexible, hands-on approach to estate and meter-reading duties.
- Commitment to health, safety, compliance and safeguarding.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
DBS
For this post the successful candidate will need to apply for or be in possession of a Basic/an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk
About L&Q:
We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high-quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business, and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Meter Reading Caretaker employer: L&Q Living
L&Q Living is an exceptional employer that prioritises the well-being and development of its employees. With a strong focus on work-life balance, our team enjoys generous benefits such as up to 31 days of annual leave and pension contributions, all within a supportive and inclusive work culture. Located in vibrant cities like London and Manchester, we offer meaningful career growth opportunities for those passionate about delivering outstanding service to our residents.
