At a Glance
- Tasks: Lead and mentor a diverse team in grounds maintenance, ensuring high standards and customer satisfaction.
- Company: Join L&Q, a leading housing association dedicated to creating clean, safe communities.
- Benefits: Enjoy a competitive salary, excellent pension, 28+ days leave, and lifestyle benefits.
- Other info: Be part of a diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact by developing your team and enhancing community spaces.
- Qualifications: Experience in leadership, customer service skills, and a full driving licence required.
The predicted salary is between 30387 - 30387 £ per year.
Contract Type: Permanent, Fulltime, 36.25 hours per week
Salary: From £30,387 per annum depending on experience
Grade: 6
Reporting Office: Manchester, Trafford
Persona: Mobile/Field Based
Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required
Working Pattern: 8 to 4pm Monday to Friday
Previous candidates need not reapply. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
DBS - For this post the successful candidate will need to apply for or be in possession of an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team.
Join our Clean Start Team at L&Q: We are looking for an Operations Mentor in the Grounds Maintenance team. As part of our Grounds Maintenance team, you will work alongside other operatives and undertake grounds maintenance services to all contracted sites which include all aspects of hard/soft landscaping such as grass cutting, spraying for weed suppression, clearing leaf fall, and removal of unwanted growth from trees.
You will be tasked with leading the local team on site, mentoring team members with a diverse background and actively developing the team by giving constructive feedback. You will be responsible for ensuring our customer standards and targets are delivered, time on site is recorded and that the customers experience of our service is positive. You will be a proactive member of the team, actively learning from customer feedback to improve the service delivery.
Your impact in the role:
- You will work alongside operatives
- Tenancy Clearance
- Mentoring others and team development
- Taking on board customer feedback
What you'll bring:
- Good understanding of relevant health and safety regulations in a corporate environment
- Relevant experience of leading a team or demonstrative experience in leadership
- Excellent customer service and communication skills
- Full driving licence, you will be required to drive L&Q Fleet vans
- PA1 and PA6 City and Guilds is advantageous
- Chipping and Chainsaw experience is desirable
- Experience of using a variety of equipment and hand tools
- Knowledge of COSHH legislation
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
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