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- Tasks: Lead a team of maintenance operatives to deliver top-notch reactive repairs.
- Company: Join L&Q, a values-driven organisation focused on community and inclusivity.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle perks.
- Other info: Agile working environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in social housing while developing your leadership skills.
- Qualifications: Experience in managing maintenance teams and strong communication skills required.
The predicted salary is between 47989 - 51650 £ per year.
Location: South East London, Lewisham & Bromley
Contract Type: Permanent, Full Time (40 hours per week)
Salary: £47,989 per annum to £51,650 per annum dependant on experience
Benefits:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- Many more…
Working Style: Agile working (hybrid home, office and site working)
Working Pattern: Shifts between 8 and 5pm Monday to Friday and call outs per rota basis
Role Overview: L&Q’s Maintenance Service is looking for a Reactive Supervisor to join the in‑house team. You will be part of a team of Supervisors who cover reactive repairs. You will be responsible for circa 10 multi‑trade and Specialist Maintenance Operatives who work across the Neighbourhood. The role reports to the Maintenance Team Manager. You will also have links to the wider business area and will liaise with the Housing Management and Property Services teams, Surveying teams, Caretaking teams as well as the Planning and Scheduling team, Contact Centre and other Supervisors to ensure consistency in service delivery.
L&Q are a values‑focused organisation, and our people managers are confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact. We are focused on meeting targets, both financial and customer related. We expect our Supervisors to have a firm knowledge and be able to actively contribute to ensuring that the Direct Maintenance KPI's are met. You will be able to analyse data, predict outcomes and will give advice on how to get things back on track when needed. Good financial acumen is a must, and you will have experience managing budgets.
What you’ll bring:
- Managing a team within a Maintenance within Social Housing/ Local Authority
- Clear and Concise written and verbal communication skills
- Knowledge of trades and maintenance
- Ability to deliver KPIs and manage budgets
- Passion for inclusive working practices
- Able to motivate others to deliver
- Full Manual Driving Licence
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk.
Maintenance Supervisor South East employer: L&Q Living
Contact Detail:
L&Q Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Supervisor South East
✨Tip Number 1
Network like a pro! Reach out to your connections in the maintenance and housing sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching L&Q’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely aligns with our mission and can contribute positively to the team.
✨Tip Number 3
Practice your responses to common interview questions, especially around managing teams and delivering KPIs. We want to see how you handle challenges and motivate others, so be ready to share specific examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Maintenance Supervisor South East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Supervisor role. Highlight your experience in managing teams within maintenance and social housing, and don’t forget to showcase your financial acumen and ability to meet KPIs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about inclusive working practices and how you can motivate your team to deliver exceptional service. Keep it concise but impactful!
Showcase Your Communication Skills: Since clear communication is key for this role, make sure your written application reflects that. Use straightforward language and structure your thoughts logically to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need right there!
How to prepare for a job interview at L&Q Living
✨Know Your Stuff
Make sure you brush up on your knowledge of maintenance practices and the specific trades relevant to the role. Familiarise yourself with common issues in social housing and be ready to discuss how you've tackled similar challenges in the past.
✨Showcase Your Leadership Skills
As a Maintenance Supervisor, you'll be managing a team. Prepare examples that highlight your experience in leading teams, motivating others, and delivering results. Think about times when you’ve successfully managed budgets or met KPIs.
✨Communicate Clearly
Since clear communication is key in this role, practice articulating your thoughts concisely. Be prepared to explain complex maintenance concepts in simple terms, as you’ll need to liaise with various teams and stakeholders.
✨Emphasise Inclusivity
L&Q values inclusivity, so think about how you can demonstrate your commitment to creating a positive team environment. Share examples of how you've fostered an inclusive culture or provided constructive feedback in previous roles.