At a Glance
- Tasks: Manage properties, maximise rental income, and deliver exceptional resident experiences.
- Company: Join L&Q, a leading housing association making a real difference in London.
- Benefits: Competitive salary, excellent pension, 28+ days leave, and lifestyle benefits.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Be part of a mission-driven team helping Londoners achieve home ownership.
- Qualifications: Experience in property management, strong communication skills, and a proactive attitude.
The predicted salary is between 37451 - 41045 £ per year.
Contract Type: Permanent – Full Time - 35 hours
Salary: £37,451 per annum to £41,045 per annum (London weighted salary) dependent on experience plus ECU allowance if policy requirements are met
Grade: 7
Reporting Office: London, Stratford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Working Pattern: Monday to Friday – 09:00 - 17:00 (occasionally hours may differ)
Closing Date: 2nd June 2026 – 23:00
Interview Dates: Via MS Teams on a date to be confirmed. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme and many more
Join L&Q’s Growing London Living Rent Team – Be Part of the Journey to Home Ownership
L&Q’s London Living Rent portfolio has seen exceptional growth and is set to become one of the largest in the capital—helping thousands of residents take their first step toward home ownership. Our homes cater to a wide range of aspirations, incomes, and life stages, and we’re proud to be making a real difference. We’re now looking for an experienced Property Manager to join our passionate and high‑performing team. If you’re driven by customer impact, thrive in a fast‑paced environment, and want to be part of something meaningful, we’d love to hear from you.
Your Impact in the role
As a Property Manager in our LLR team, you’ll play a key role in delivering a seamless resident experience while ensuring our portfolio performs at its best. Your responsibilities will include:
- Maximising rental income and minimising void periods across your portfolio.
- Supporting property acquisitions and onboarding new homes into the LLR scheme.
- Ensuring compliance with all relevant legislation and internal standards.
- Delivering exceptional customer service to a diverse resident base.
- Managing tenancies and assets to ensure long‑term sustainability.
- Conducting routine checks to identify fraud, subletting, and tenancy breaches.
What You’ll Bring
We’re looking for individuals who are proactive, solutions‑focused, and passionate about housing. You’ll need:
- Proven experience in property management and lettings, ideally within the private rented sector.
- A strong understanding of London Living Rent and its role in the housing market.
- Excellent communication and customer service skills.
- A track record of meeting targets and deadlines in a commercial environment.
- Confidence in using Microsoft Office, Teams, and CRM systems (especially Microsoft D365).
- Experience in tenancy renewals, complaint resolution, and legal tenancy processes.
- Knowledge of Assured Shorthold Tenancies, legal notices, and arrears management.
Why Join Us?
Be part of a mission‑driven organisation helping Londoners into home ownership. Work in a collaborative and supportive team that values innovation and impact. Enjoy a role where no two days are the same, and your work truly matters.
Note: This role will be office‑based more than the standard 1–2 days per week until training is completed.
Ready to Make a Difference? If you’re ready to bring your energy, expertise, and passion to L&Q’s London Living Rent team, apply now and help shape the future of affordable housing in London. This role is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will need a full driving licence and have access to a vehicle that is insured for Business Use.
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Property Manager LLR in London employer: L&Q Living
L&Q is an exceptional employer dedicated to making a meaningful impact in the housing sector, particularly through its London Living Rent initiative. With a strong focus on employee well-being, we offer a comprehensive benefits package including generous annual leave, a robust pension plan, and opportunities for professional growth within a collaborative and innovative work culture. Join us in our mission to provide quality homes and support diverse communities across London, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager LLR in London
✨Tip Number 1
Get to know the company inside out! Research L&Q’s mission, values, and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in property management and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Property Manager LLR in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Manager role. Highlight your experience in property management and how it aligns with our mission at L&Q. We want to see how you can make a difference!
Show Off Your Skills:Don’t hold back on showcasing your communication and customer service skills. We’re looking for someone who can connect with our diverse resident base, so give us examples of how you've excelled in these areas before.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant details without going off on a tangent!
Apply Early!:We encourage early applications as we might close the advert sooner than the deadline. Don’t miss out on this opportunity to join our passionate team—apply through our website today!
How to prepare for a job interview at L&Q Living
✨Know Your Stuff
Make sure you brush up on your knowledge of London Living Rent and the property management sector. Understand the key responsibilities of the role and be ready to discuss how your experience aligns with them. This shows you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is crucial for this role, think of specific examples from your past experiences where you've gone above and beyond for clients or residents. Be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations related to property management, such as handling tenancy breaches or resolving complaints. Practise your responses to these scenarios so you can showcase your problem-solving skills and proactive approach.
✨Familiarise Yourself with Tech Tools
Since the role requires confidence in using Microsoft Office, Teams, and CRM systems like Microsoft D365, make sure you're comfortable with these tools. If you have any relevant experience, mention it during the interview to highlight your tech-savviness.
