At a Glance
- Tasks: Lead transformative projects that enhance services for residents and customers.
- Company: Join L&Q, a leading housing association committed to quality and community.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle perks.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Make a real impact in transforming housing services and improving lives.
- Qualifications: Proven experience in managing complex programmes and strong stakeholder management skills.
The predicted salary is between 65913 - 65913 £ per year.
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 2nd September 2026 at 23:00
Interview Dates: 1st stage online interviews taking place on the 10th September followed by 2nd stage interviews being held on the 22nd September 2026. Please note that in person interviews will be held for at least one of the interview stages for this role.
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Previous applicants need not apply if your application was regretted in the last 12 weeks.
Join our Transformation Team at L&Q: L&Q is transforming the way the business operates. This exciting opportunity will move L&Q to a new operating model that delivers reliable, repeatable, and consistent services to our residents and customers. We are redesigning the entire resident, customer, and colleague journey, equipping everyone with the skills, tools, and capabilities they need to succeed. This transformation includes simpler, more efficient processes with clear roles and responsibilities, new technology, and improved data. We have a strong delivery team in place and are now looking to grow it.
Your impact in the role: You will have previously managed large, complex projects or programmes and will be able to lead projects while supporting the wider team. You will have strong stakeholder management skills and the tenacity to keep projects well governed, on track, and supported by clear, transparent decision-making. You will be able to develop and manage projects with a clearly defined scope, deliverables, budget, and business case, taking them from inception through to implementation and helping move L&Q towards its new operating model. You will be able to engage credibly with technology specialists, architects, data professionals, and service designers to translate strategic objectives into practical delivery plans. You’ll have an understanding of how information flows support service outcomes, decision making, and change adoption and will be capable of assessing impacts, managing multiple dependencies, and balancing user needs, operational considerations, and technical constraints across complex transformation programmes.
What you'll bring: Proven experience as a Programme Manager, delivering complex projects end to end. Skills and experience in running large and/or complex projects including establishing project structure, planning, reporting and closure. Skills and experience in business case management, budgets, benefits and performance and analysis. Skills and experience with stakeholder management, change management, and communication.
If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Location: London - Stratford or Manchester - Trafford
Programme Manager in London employer: L&Q Living
L&Q Living is an exceptional employer that prioritises the well-being and development of its employees. With a strong focus on work-life balance, our team enjoys generous benefits such as up to 31 days of annual leave and pension contributions, all within a supportive and inclusive work culture. Located in vibrant cities like London and Manchester, we offer meaningful career growth opportunities for those passionate about delivering outstanding service to our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Programme Manager at L&Q Living!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like L&Q Living or be willing to refer you for that Programme Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from L&Q Living who’s on the lookout for their next Programme Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Programme Manager role at L&Q Living!
We think you need these skills to ace Programme Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at L&Q Living. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at L&Q Living
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at L&Q Living. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
