At a Glance
- Tasks: Join our Repairs Team as a Multi-trader Plumber, tackling plumbing repairs and enhancing homes.
- Company: L&Q, a leading housing association dedicated to quality living.
- Benefits: Enjoy a great pension plan, 28-31 days annual leave, and lifestyle perks.
- Other info: Flexible working across North London with opportunities for extra earnings.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in plumbing and multi-trade skills, with a manual driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: Permanent, Full time, 40 hours
Working Location: Hackney, Islington, Kensington and Chelsea, Barnet and Enfield
Reporting Office: London, Stratford
Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
Closing Date: 9th June at 11pm
Interview Date: 16th June at our office in Stratford
Benefits:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Role: Join our Repairs Team at L&Q. Our North London repairs team are looking for a Multi-trader Plumber to join on a permanent basis. The role will cover Hackney, Islington, Kensington and Chelsea, Barnet, Enfield and part of central London. It is essential to have a manual driving license and to have hand tools (larger tools and specialist equipment will be arranged if needed).
Responsibilities:
Your impact in the role: Our plumbers deal with all aspects of plumbing repairs and replacements of sinks, water tanks, and bathrooms. In addition to plumbing, they will have related skills and experience in basic carpentry, tiling, painting/decorating and patch plastering repairs. We will expect effective communication skills, and experience of working in a building and/or housing maintenance environment, including knowledge of a varied housing stock. Customer satisfaction is of utmost importance to L&Q; operatives should provide outstanding customer service and a right-first-time service, limiting follow-ons and increasing satisfaction.
Core hours: Monday to Friday 8am to 5pm. There is the opportunity to earn more from call-outs and out-of-hours service.
What you'll bring:
- Sound working trade knowledge and experience
- Experience gained within a Maintenance, site and/or Housing environment and NVQ
- Health and Safety conscious
- Previous experience in a similar role
- Wide range of multi-trade skills
Accessibility: If you require any reasonable adjustments at any stage during this process, including application stage, please email.
About L&Q: We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. We’re committed to diversity and inclusion and strive to create an inclusive workplace. Disability Confident Leader (Level 3) and Recruitment Advocate scheme are part of our approach to fair, transparent and consistent hiring. Sustainability is a focus in our work as one of the UK’s largest housing associations.
Plumber North London employer: L&Q Living
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for volunteering, our team members enjoy a fulfilling work-life balance while making a meaningful impact in diverse communities across North London. Join us as a Plumber and be part of a dedicated team committed to delivering outstanding customer service and quality housing solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber North London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on L&Q. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills as a plumber and multi-trader can benefit L&Q's repairs team. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since customer satisfaction is key for L&Q, be ready to share examples of how you've gone above and beyond for clients in the past. This will demonstrate that you understand the importance of great service.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen and gives you a chance to explore other roles that might suit you at L&Q.
We think you need these skills to ace Plumber North London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your plumbing experience and any multi-trade skills you have. We want to see how your background fits with the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about plumbing and how you can contribute to our Repairs Team. Keep it friendly and professional, and make sure to mention your customer service skills.
Show Off Your Communication Skills:Effective communication is key in this role. In your application, give examples of how you've successfully interacted with customers or colleagues in the past. We love to see candidates who can connect well with others!
Apply Early!:Don’t wait until the last minute to submit your application. We encourage early applications as the closing date might change. Plus, applying through our website makes the process smooth and easy for us to review your details!
How to prepare for a job interview at L&Q Living
✨Know Your Trade Inside Out
Make sure you brush up on your plumbing knowledge and skills. Be ready to discuss specific plumbing repairs you've handled, as well as any multi-trade tasks like carpentry or tiling. This will show that you're not just a one-trick pony but a valuable asset to the team.
✨Show Off Your Customer Service Skills
Since customer satisfaction is key for L&Q, prepare examples of how you've provided excellent service in past roles. Think about times when you went above and beyond to ensure a customer's needs were met, and be ready to share those stories during the interview.
✨Familiarise Yourself with the Area
As this role covers various locations in North London, it’s a good idea to familiarise yourself with the areas you'll be working in. Knowing the local communities and any specific challenges they face can help you stand out as a candidate who is genuinely interested in the role.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. This could be about their approach to maintenance, how they handle customer feedback, or what a typical day looks like for a plumber in their team. It shows you're engaged and serious about the position.
