At a Glance
- Tasks: Support residents with complex mental health needs through expert guidance and collaboration.
- Company: Join a leading organisation focused on mental health and community services.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle perks.
- Other info: Flexible hybrid working and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Relevant qualification or significant experience in mental health services required.
The predicted salary is between 42149 - 46410 £ per year.
Contract Type: Permanent, Full Time – 35 Hours
Salary: £42,149 to £46,410 per annum (London weighted), plus ECU* if policy requirements are met.
Grade: 8
Reporting Office: London, Stratford or Morden Road, CR4 4DA
Working Location: South West, London
Persona: Agile Worker – 20% to 40% of contractual hours to be worked from reporting office (hybrid working)
Working Pattern: 9-5 Monday to Friday
Closing Date: 2nd June 2026 – 23:00
Benefits:
- Excellent pension plan (up to 6% double contribution)
- 28 days annual leave rising to 31 days with length of service + bank holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- Additional benefits (details on request)
Role Overview:
Operate at the interface of housing, health, safeguarding and community services – using specialist knowledge to support informed decision-making and deliver joined‑up responses for residents with complex mental health needs. Collaborate closely with housing management teams and an established network of specialists, including a Mental Health Lead, Mental Health Practitioners, Safeguarding and Vulnerability Specialists, and Domestic Abuse Specialists. Provide expert guidance to assess need, identify risk and determine appropriate service pathways – including navigation to primary care, secondary care and crisis services. Work as part of a wider multi‑agency system, using professional judgement and clear clinical communication to ensure residents are connected to the right support at the right time, contributing to improved outcomes and sustainable tenancies. Contribute mental health expertise to manage complexity, reduce risk and embed confident, consistent practice across housing services. Report into the Mental Health Lead as part of the Housing Specialisms team.
Your Impact in the Role:
Lead collaboratively with Mental Health Practitioners, Domestic Abuse Specialists and Vulnerability & Safeguarding Specialists to provide subject‑area expertise within the Housing Management service. Develop and implement initiatives and resources to improve outcomes for residents. Support and mentor teams to better understand mental health service provision and navigate appropriate services, improving resident outcomes.
What You’ll Bring (Essential Requirements):
- A relevant professional qualification (e.g. Social Work, Occupational Therapy, Mental Health Nursing, PWP) or significant demonstrable experience working within mental health services at an equivalent level, with a minimum of two years' practice.
- Strong working knowledge of mental health systems, social care and third‑sector services, with proven ability to assess need and navigate individuals to appropriate pathways.
- Demonstrable experience working collaboratively with statutory and partner agencies to achieve positive outcomes, including influencing decisions and contributing to multi‑agency approaches.
- Sound knowledge of legislation, regulation and best practice in mental health and safeguarding, with the ability to apply this effectively in complex case management.
- Advanced case management skills, including the ability to assess risk, formulate options, make defensible decisions and implement practical, outcome‑focused solutions.
- Ability to work autonomously, exercising professional judgement, including recognising when to escalate risk or seek additional input.
- Excellent communication skills, with the ability to use clear, appropriate language when working with residents and professionals, and to support colleagues to build confidence and capability.
DBS:
For this post the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team.
Reasonable Adjustments:
If you require any reasonable adjustments at any stage during this process, including the application stage, please email.
Employment Equality Statement:
L&Q is an equal opportunities employer. We encourage applications from all backgrounds, including disabled and ethnic minority candidates.
Previous Applicants May Not Apply – (if prior applications were regretted within 12 weeks). With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Mental Health Practitioner in London employer: L&Q Living
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a competitive salary, excellent pension plan, and generous annual leave, employees are encouraged to thrive both personally and professionally. The hybrid working model allows for flexibility, while the collaborative environment fosters meaningful contributions to the community, making it a rewarding place to work for Mental Health Practitioners in South West London.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Practitioner in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of mental health systems and legislation. Be ready to discuss how you can contribute to improving outcomes for residents, as this will show you’re the right fit for the role.
✨Tip Number 3
Don’t forget to showcase your collaborative skills! Highlight any past experiences where you’ve worked with multi-agency teams to achieve positive outcomes. This is key in the mental health sector.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in mental health services.
We think you need these skills to ace Mental Health Practitioner in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of a Mental Health Practitioner. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your qualifications; share specific examples of your work in mental health services. We want to see how you've made a difference in previous roles, so tell us about your achievements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, as we want to easily understand your skills and experiences without any confusion.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently!
How to prepare for a job interview at L&Q Living
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health systems and legislation. Be ready to discuss how you've navigated complex cases in the past, as this will show your expertise and ability to handle the role's demands.
✨Showcase Collaboration Skills
Prepare examples of how you've worked with other professionals, like social workers or safeguarding specialists. Highlight your experience in multi-agency settings and how you’ve influenced positive outcomes for residents.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You’ll need to demonstrate your ability to communicate effectively with both residents and colleagues, so think about how you can convey complex information in an understandable way.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your decision-making and risk assessment skills. Think through potential situations you might encounter in the role and how you would respond, showcasing your professional judgement.
