At a Glance
- Tasks: Support homeowners and buyers through property transactions with expert advice and efficient service.
- Company: Join L&Q's dynamic Homeownership Team in London.
- Benefits: Enjoy a competitive salary, generous leave, excellent pension, and lifestyle perks.
- Other info: Flexible working options and opportunities for career growth await you.
- Why this job: Make a real difference in people's homeownership journeys while developing your skills.
- Qualifications: Experience in housing or property, strong communication, and attention to detail required.
The predicted salary is between 34381 - 34381 £ per year.
Contract Type: Fixed Term Contract, 12 months
Salary: £34,381 per annum
Grade: 6
Reporting Office: London, Stratford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location
Closing Date: Monday 10th August 2026
Interview Dates: Tuesday 25th August 2026
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- Many more …
Join our Homeownership Team at L&Q:
We are looking to recruit two Homeownership Officers to join our Homeownership team. These are exciting opportunities to provide a high-quality service to homeowners, leaseholders, shared owners and prospective purchasers, ensuring customers receive professional, accurate and timely advice and support.
One Homeownership Officer will be joining our Pre-Sale Enquiries Team and play a key role in supporting homeowners, solicitors, and buyers throughout the sales process. You will review leases, prepare LPE1 packs and provide solicitors with accurate information to help property sales and shared ownership resales progress smoothly.
In the second role, the Homeownership Officer will join Staircasing, Lease Extensions & Subletting Team and play a key role in supporting homeowners through a range of property transactions and homeownership services. In this role, you will review and interpret leases while managing staircasing, lease extension and subletting cases from enquiry through to completion. Working closely with homeowners, solicitors, valuers and internal teams, you will make informed decisions, progress transactions efficiently and provide a high-quality customer experience.
Both roles are part of our busy customer-focused team, you will handle telephone and written enquiries from homeowners, solicitors, and other stakeholders, ensuring all requests are managed efficiently and within agreed timescales. You will build positive working relationships, provide a high standard of customer service, and help deliver a smooth and seamless sales experience for our customers.
This is an excellent opportunity for someone with experience in leasehold, homeownership, conveyancing, or a property-related environment who has strong organisational skills, attention to detail, and the ability to interpret legal documentation with confidence.
Your impact in the role:
- Manage a varied workload across homeownership products and processes.
- Prepare clear and accurate written communications for customers and stakeholders.
- Liaise with customers, solicitors, lenders, surveyors, financial advisers and internal teams.
- Manage multiple enquiries while delivering excellent customer service.
- Use your knowledge of leasehold, shared ownership and property sales to support customers throughout their homeownership journey.
What you'll bring:
- A proactive, customer-focused approach and a commitment to excellent service.
- Strong communication skills and the ability to work collaboratively.
- Excellent attention to detail when reviewing legal and property documents.
- Knowledge of shared ownership, leasehold and homeownership processes.
- Experience in housing, property, conveyancing or a legal environment.
- Strong organisational skills and the ability to manage competing priorities.
- Confidence working independently and meeting deadlines.
Homeowner Officer in London employer: L&Q Living
L&Q Living is an exceptional employer that prioritises the well-being and development of its employees. With a strong focus on work-life balance, our team enjoys generous benefits such as up to 31 days of annual leave and pension contributions, all within a supportive and inclusive work culture. Located in vibrant cities like London and Manchester, we offer meaningful career growth opportunities for those passionate about delivering outstanding service to our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Homeowner Officer in London
✨Get Involved with Local Real Estate Events
In the real estate game, networking is key! Attend local property expos, open houses or even community planning meetings. This is where you can meet industry professionals and get your name out there, plus you might hear about temporary roles before they're even advertised!
✨Check Out Property Management Companies
Temporary roles in real estate often pop up with property management companies, especially during busy seasons. Reach out directly to firms in your area to ask about short-term opportunities. Sometimes, a friendly face can get you in quicker than an application!
✨Leverage Social Media for Instant Opportunities
Get active on platforms like Instagram and Facebook, where real estate agents often post about temporary roles. Join local groups or follow real estate pages for the latest job posts and networking chances. You’ll be surprised how many gems you can find just by scrolling!
✨Apply Through L&Q Living for a Kickstart!
Don’t forget to check out our site for temporary roles at L&Q Living. We regularly list positions that you might miss elsewhere. It’s a great way to get started in the industry – who knows where it could lead you?
We think you need these skills to ace Homeowner Officer in London
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying to L&Q Living for a temporary role in real estate, make sure you highlight any relevant experience you’ve got. Whether it's internships, part-time roles, or even coursework related to property management or market analysis, we want to see how you've engaged with the industry. Specifics about your tasks and achievements can really make your application stand out.
Highlight Your Local Market Knowledge:For a position in real estate, it’s crucial to demonstrate your understanding of the local market. This could mean referencing any studies or projects you've done about property trends in the area or any relevant certifications. Let us know why you care about the local landscape, as this shows that you've got a genuine interest in the role.
Keep It Concise but Engaging:For a temporary role, we know there's often a lot to unpack. So make sure your CV is clear, concise, and packed with the most relevant info. Stick to bullet points and focus on achievements that directly tie back to what the role requires. We want to see what you can bring to the table quickly and efficiently.
Don’t Forget the Cover Letter:Although it’s a temporary gig, your cover letter is still super important. Use it to express your enthusiasm for working with L&Q Living and what you hope to gain from this experience. Tell us how this opportunity fits into your career trajectory and why you're excited about the real estate sector specifically. Your passion could be your best asset!
How to prepare for a job interview at L&Q Living
✨Know Your Market
In real estate, it’s crucial to have a solid understanding of the local market trends. Dive into recent sales data and property values in the area where L&Q Living operates. Being able to talk knowledgeable about the market shows that you’re not just looking for any job, but that you're genuinely interested in the role and ready to contribute right away.
✨Brush Up on Negotiation Skills
As a temporary hire in real estate, you’ll likely deal with clients and other agents who want results quickly. We suggest preparing for some negotiation scenarios in the interview. Be ready to showcase your approach to client discussions and how you can find win-win situations—this is key for success in real estate and will set you apart from other candidates.
✨Showcase Your Flexibility
Since this is a temporary role, we want to emphasise showcasing your adaptability. Be prepared to discuss how you can hit the ground running and adjust to the fast-paced, ever-changing nature of the real estate sector. Highlight any past experiences where you had to think on your feet or manage multiple tasks simultaneously.
✨Prepare a Portfolio of Listings
Even though it's a temporary position, having a portfolio of properties or listings you’ve worked with can make a huge impact. Bring examples that highlight your marketing strategies, client interactions, or successful deals. This tangible evidence of your abilities in real estate will help make a memorable impression on L&Q Living.
